Item description states it includes a pole/handle, neither had a handle with it.
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi Kim! We're so sorry you are missing your parts! Please contact customer support at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for assistance with your order. Thank you for your feedback!
Great products, and the shipping is super fast. I love that the most. Shipping was free and that’s also great. I get a magazine every couple of months with the latest sales.
Tyler Jones
Poolsupplies.com
3 years ago
Fast shipping is a priority for us, thank you!
Product reviews
Tyler Jones
Poolsupplies.com
3 years ago
We appreciate you taking the time to leave this feedback.
Date of purchase: 06/07/2023
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Trusted Customer
Feefo Verified
3 years ago
Order was delivered quickly.
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We're happy you thought our service was quick and efficient. Thank you for your feedback!
Product reviews
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We're sorry you're experiencing this issue with your solar cover. Our solar covers are lightweight and efficient but do also have the possibility of being moved by wind and water currents. To combat this issue, we encourage our customers to leave extra cover to drape over the sides of the pool, as well as make sure that all pool jets are angled down. We encourage you to contact customer service at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for help with your order. Thank you for your feedback!
Date of purchase: 06/06/2023
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Trusted Customer
Feefo Verified
3 years ago
Fast shipping and quality product. Will definitely recommend
Tyler Jones
Poolsupplies.com
3 years ago
We appreciate the recommendation! Please let us know if there is anything you have questions about and we will be here to help.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
