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Laptops Direct Reviews

Rated
Excellent

69%

service satisfaction

89%

delivery satisfaction

91%

recommends

Service
4.5
/5
Product
4.6
/5

5

4

3

2

1

935

122

40

18

79

1,194

ratings over the past year

Displaying all 93,406 reviews
TC
Trusted Customer
Glasgow
15 years ago
Date of purchase: 09/21/2009
What Trusted Customer said about Laptops Direct:
All in all, it's an impressive laptop - it's not the most powerful but then…
All in all, it's an impressive laptop - it's not the most powerful but then you don't expect that for the money. It's been able to handle pretty much everything I've thrown at it so far (apart from...

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Trusted Customer
15 years ago
Date of purchase: 09/21/2009
Very good customer service-was called after I placed order over web to confirm delivery details.
Very good customer service-was called after I placed order over web to confirm delivery details.
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Trusted Customer
Barnsley
15 years ago
Date of purchase: 09/18/2009
What Trusted Customer said about Laptops Direct:
This is my second laptop purchase from Laptops Direct in the past 5 years. No…
This is my second laptop purchase from Laptops Direct in the past 5 years. No issues encountered.
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Trusted Customer
Derby
15 years ago
Date of purchase: 09/21/2009
What Trusted Customer said about Laptops Direct:
"Delivered on time and in the condition expected" should be two seperate questions. Delivered on time:-…
"Delivered on time and in the condition expected" should be two seperate questions. Delivered on time:- No. I had to chase delivery after initial date wasn't met (I was advised by phone about this...

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Trusted Customer
Rhondda
15 years ago
Date of purchase: 09/20/2009
What Trusted Customer said about Laptops Direct:
Was delivered in less than 24 hours
Was delivered in less than 24 hours
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Trusted Customer
15 years ago
Date of purchase: 09/16/2009
What Trusted Customer said about Laptops Direct:
Failed to deliver the recovery disk which was an optional item requested at additional cost.
Failed to deliver the recovery disk which was an optional item requested at additional cost.
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Trusted Customer
15 years ago
Date of purchase: 09/15/2009
The security procedures while reasonable were not explained sufficiently when ordering the laptop. There was…
The security procedures while reasonable were not explained sufficiently when ordering the laptop. There was therefore a delay while they were explained by customer services and then while security...

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Trusted Customer
Dublin, Rep. of Ireland
15 years ago
Date of purchase: 09/18/2009
What Trusted Customer said about Laptops Direct:
Very good price and service. Because it was my first purchase from laptops direct, I…
Very good price and service. Because it was my first purchase from laptops direct, I constantly called them to confirm every step and they always replied fast.
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Trusted Customer
15 years ago
Date of purchase: 09/18/2009
had problems processing my payment because i am not on the electoral role for my…
had problems processing my payment because i am not on the electoral role for my address but i think they sorted it out then upgraded my postage to make sure it arrived on the 4th working day.
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Trusted Customer
Northampton
15 years ago
Date of purchase: 09/18/2009
What Trusted Customer said about Laptops Direct:
Payment, delivery and communication all handled very efficiently Thank you
Payment, delivery and communication all handled very efficiently Thank you
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About Laptops Direct
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.
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Trident Business Park Neptune Way, Huddersfield, HD2 1UA, United Kingdom
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About Laptops Direct
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.