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Kuoni Reviews | Customer Service Reviews for https://www.feefo.com/reviews/kuoni | Feefo

Displaying all 5,662 reviews

Mr Torquil Mccombe

2 years ago

Date of purchase: 07/22/2023

What Mr Torquil Mccombe said about Kuoni:

First Class Service

I called in 3 times each time the service and advice was first class from Yasmin, Alex and Louie. It made the booking an absolute pleasure.

Kerry

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Yasmin, Alix and Louis our Destination Experts that crafted and supported the booking of your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Mr Torquil Mccombe

2 years ago

Thanks Kerry for letting me know.

Mr Ian Gardner

CHELTENHAM

2 years ago

Date of purchase: 07/22/2023

What Mr Ian Gardner said about Kuoni:

Excellent service

Listened and tailored our requirements to the holiday we wanted. Explained in detail the itinerary and the arrangements for our trip.

Victoria

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Harry that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Mr Mark Jewell

2 years ago

Date of purchase: 07/12/2023

What Mr Mark Jewell said about Kuoni:

Great help in sorting out a suitable and agreeable itinerary. Thank you

Leigh

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kind regards Leigh - Kuoni Southampton

Trusted Customer

2 years ago

Date of purchase: 07/22/2023

Knowledgeable and friendly advisor. A comfortable and calm way to book a holiday.

Richard

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Mrs Hellen McCafferty

Doncaster

2 years ago

Date of purchase: 07/22/2023

What Mrs Hellen McCafferty said about Kuoni:

Service at its best

Service at its best as always between all staff one of them has for sure been to all destinations which fir me is 100% great service due to there knowledge helping me make my holiday choice easier ...

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Dev

Kuoni

2 years ago

Hi, It was great to see you again in store after a few years of global turbulence hindering travel. Many thanks for the kinds words, and for taking the time to comment be assured of service at all times. Kindest Dev Armugam Store Manager

Trusted Customer

2 years ago

Date of purchase: 07/22/2023

Perfect experience, couldn't have asked for better.

Warm welcome, Ricky was so friendly and down to earth. He had a great sense of humour. He was very knowledgeable and created the perfect package for us.

Ricky

Kuoni

2 years ago

Hello Thank you taking the time to leave us a review and for your kind words about Ricky, he certainly is a character. Delighted you had a great experience, thank you for allowing Kuoni to craft your escape. Kind regards Vicky Assistant Manager Kuoni Milton Keynes

Mrs Candice Dillingham

2 years ago

Date of purchase: 07/22/2023

What Mrs Candice Dillingham said about Kuoni:

Easy and not as expensive as expected

It was very easy and enjoyable - it was a pleasure to book and chat with Ricky

Ricky

Kuoni

2 years ago

Hello Candice Thank you for taking the time to leave us a review and for allowing Ricky to craft your escape. I'm delighted you enjoyed your booking experience in store, we thank you again for allowing us to do so. Kind regards Vicky Assistant Manager Kuoni Milton Keynes

Trusted Customer

2 years ago

Date of purchase: 07/22/2023

Superb service.

I dealt with 3 different people over my booking and they were all superb in the way they handled my queries.

Alison

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with all the Destination Experts involved in creating and booking your holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Trusted Customer

2 years ago

Date of purchase: 07/21/2023

Excellent service as usual from Stephen Glover at Kuoni in Cambridge

Excellent service, as always. Putting together the exact holiday as requested after an inferior response from another travel agent

Stephen

Kuoni

1 year ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Stephen who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Mrs Amber Ridout

2 years ago

Date of purchase: 07/19/2023

What Mrs Amber Ridout said about Kuoni:

Excellent staff, very helpful

Chynna has been very kind, personable and helped with every question that I had. She sorted everything I needed and helped with my needs. Such a kind person.

Alison

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

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About Kuoni

Kuoni

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0800 092 4444

Touristik House, One Dorking Office Park, Station Rd, Dorking, Surrey, RH4 1HJ, United Kingdom

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