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Kuoni Reviews | Customer Service Reviews for https://www.feefo.com/reviews/kuoni | Feefo

Displaying all 5,437 reviews

Mrs Cynthia Jarvis

2 years ago

Date of purchase: 05/09/2023

What Mrs Cynthia Jarvis said about Kuoni:

Kuoni always give a 1st class service and have used them for many years now and i do recommend them to my friends too.

Nicole

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Mr William Fulton

2 years ago

Date of purchase: 05/12/2023

What Mr William Fulton said about Kuoni:

Excellent service from Kuoni, Oxford Street

Recently booked a trip to Las Vegas for later on this year with Alice Blunden who works at Kuoni in Oxford Street, London. Service was quick, efficient and friendly and I was kept up to date well...

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Matt

Kuoni

2 years ago

Trusted Customer

2 years ago

Date of purchase: 05/11/2023

Top Customer Service

Extremely helpful designing a honeymoon trip. Several different destinations and some wonderful accommodation suggestions. Highly recommended and would definitely choose Kuoni again.

Matt

Kuoni

1 year ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Trusted Customer

2 years ago

Date of purchase: 05/12/2023

Understood our preferences and provided perfect options.

Understood what we were looking for, provided 3 combinations that fitted the brief. We asked for 1 alternative combination then booked. Could not have been easier.

Mr Steven Ward

2 years ago

Date of purchase: 05/12/2023

What Mr Steven Ward said about Kuoni:

Friendly and knowlegable service

Took their time until I was happy with the arrangments and did not try and force anything on me I didnt want.

Mr Ian Mcgregor

Huddersfield

2 years ago

Date of purchase: 05/08/2023

What Mr Ian Mcgregor said about Kuoni:

Tremendous help from knowledgeable staff

Tremendous help from knowledgeable staff who had experienced the resorts and accommodation they were advising on. Charlotte went out of her way to relate her own experiences and gave pointers to what...

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Dev

Kuoni

2 years ago

Thank you so much for your review. I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni Sheffield. Many thanks for travelling to see us here in Sheffield, Charlotte was delighted to assist you with the plans, offering good candid and transparent advice in store. Any further queries or questions do not hesitate to let us know. Thanks again Dev Armugam Store Manager

Sarah H

2 years ago

Date of purchase: 05/11/2023

What Sarah H said about Kuoni:

Objective advice with expert knowledge and absolutely no pressure

Mrs Kay Jones

Cowbridge

2 years ago

Date of purchase: 05/10/2023

What Mrs Kay Jones said about Kuoni:

The Best

Very knowledgeable staff who often advise using personal experience. No request is too much trouble. Friendly, efficient and helpful- the staff at Kuoni Cardiff have become my friends

Adam

Kuoni

2 years ago

Hi Kay, Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Hayley who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kind Regards Adam Lane Store Manager

Trusted Customer

2 years ago

Date of purchase: 05/10/2023

Excellent service, impressed!

Hannah worked really hard to meet the brief and went above and beyond to answer queries and provide alternative options. She responded swiftly and promptly to everything, really impressed. So pleased...

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Lynn

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Mrs Phoebe Etheridge

2 years ago

Date of purchase: 05/10/2023

What Mrs Phoebe Etheridge said about Kuoni:

Incredible service!

The agent helping us was amazing! She gave honest recommendations, talked about first hand experiences and really helped iron everything out. She answered all of our questions and honestly planning...

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Melissa

Kuoni

2 years ago

Thank you for your lovely comments and I am so glad we found you the perfect honeymoon!

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About Kuoni

Kuoni

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0800 092 4444

Touristik House, One Dorking Office Park, Station Rd, Dorking, Surrey, RH4 1HJ, United Kingdom

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