Merchant Logo
Rated
Exceptional
Service
4.9
/5
Product
4.7
/5

5

4

3

2

1

2,820

152

12

6

6

2,996

ratings over the past year

Displaying all 5,795 reviews
Trusted Customer
2 years ago
Date of purchase: 06/12/2023
Great customer service
Excellent customer focus and real enthusiasm to make sure our wishes were catered for. Great follow up and communication.
Merchant Logo
Chris
Kuoni
2 years ago
Thanks a lot with your feedback. Always a pleasure matching your enthusiasm for these fantastic trips! Hopefully plenty more to come in the near future.
0
Share
MH
Mr William Hedges
2 years ago
Date of purchase: 06/06/2023
What Mr William Hedges said about Kuoni:
Excellent service
Extremely helpful. patient with looking at options and providing quotes and great advice.
Merchant Logo
Jack
Kuoni
2 years ago
Thank you so much for your review. As the manager for the store here in Guildford, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
0
Share
Trusted Customer
2 years ago
Date of purchase: 05/26/2023
Great experience booking our holiday. Sam at Harrogate store took time to make sure we got the holiday we wanted. Would highly recommend.
Merchant Logo
Samantha
Kuoni
2 years ago
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
0
Share
MR
Mr Francis Rowledge
2 years ago
Date of purchase: 06/11/2023
What Mr Francis Rowledge said about Kuoni:
Professional service as ever .
The service and knowledge dealing with our request was first class as usual.
Merchant Logo
Mary
Kuoni
2 years ago
Thankyou Gordon and Tess for your lovely feedback!
0
Share
MS
Mr Mark Sinclair
2 years ago
Date of purchase: 06/07/2023
What Mr Mark Sinclair said about Kuoni:
Excellent
Fast response and attention to detail
Merchant Logo
James
Kuoni
2 years ago
Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
0
Share
MC
Ms Jane Chave
2 years ago
Date of purchase: 06/10/2023
What Ms Jane Chave said about Kuoni:
Listened to our requests and found the ideal holiday to forefill them.
Merchant Logo
Gemma
Kuoni
2 years ago
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
0
Share
Trusted Customer
2 years ago
Date of purchase: 05/13/2023
Excellent as always.
Superb advice and service as always. Lynsey Wilce looked after us and was excellent.
Merchant Logo
Ricky
Kuoni
2 years ago
Hello Thank you for kindly taking the time to leave a review and for your kind words regarding the service you received from Lynsey. It has been our pleasure looking after you. Thank you again. Kind regards Ricky Kuoni Milton Keynes
0
Share
MG
Mr Ricardo Gomez
2 years ago
Date of purchase: 06/09/2023
What Mr Ricardo Gomez said about Kuoni:
Bekki was extremely professional and helpful throughout the booking process - providing us with helpful info prior to our visit in store that made for an efficient and enjoyable experience in-store....

Read all
0
Share
SJ
Steve Johnson
Norwich
2 years ago
Date of purchase: 06/09/2023
What Steve Johnson said about Kuoni:
Wouldn’t use anyone else
As always, great prompt service, good range of options and booking process very smooth.
Merchant Logo
Gemma
Kuoni
2 years ago
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
0
Share
MV
Mr John Varney
2 years ago
Date of purchase: 06/09/2023
What Mr John Varney said about Kuoni:
Wonderful
Most helpful, kind, patient and totally efficient. I can’t thank them enough. So impressed. Thank you. John
Merchant Logo
Jack
Kuoni
2 years ago
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
0
Share
About Kuoni
Kuoni
Read all
Touristik House, One Dorking Office Park, Station Rd, Dorking, Surrey, RH4 1HJ, United Kingdom
AwardExceptional award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Feefo Ecolabels

Feefo-Sustainability Eco Labelindustry-champion Eco Labelcruelty-free-experiences Eco Labelcarbon-reduction-targets Eco Labelfights-plastic-waste Eco Labelempowered-employees Eco Label
View 3 more badges

These badges verify that Kuoni’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

Why trust Feefo reviews?

About Kuoni
Kuoni