The service we received from JB Furniture was exceptional from beginning to end. Diane was incredibly helpful in the showroom, taking the time to understand what we were looking for and providing...
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Diane
JB Furniture
3 months ago
Hi Janice,
Thank you so much for taking the time to write such a positive review. We're really pleased to hear you enjoyed your visit to store and you're delighted with your new Seychelles mini corner sofa set which we hope you enjoy for many years to come.
Fantastic from start to finish. The delivery man was wonderful, telephoning us when he was half an hour away so we were ready for him, and insisted on delivering the granite base to the exact point...
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Diane
JB Furniture
3 months ago
Hi A,
Thank you for your 5 star rated feedback. We're delighted to hear you're happy with your new Voyager parasol along with the overall fantastic service you received from our sales and delivery teams. We hope you enjoy your new parasol for many summers to come.
Hi Michael,
Thank you so much for taking the time to write such a lovely review and send photos. We're delighted to hear you're happy with your new Tetbury balcony and 2 seat sofa sets we well as the overall excellent service you received from our sales and delivery teams. We hope you enjoy your new furniture for many years to come.
Delivery was excellent. The only concern for someone who had no knowledge of the company the payment process was not reassuring.
Diane
JB Furniture
3 months ago
Hi Walter,
Thank you so much for sharing your experience with us. We're really pleased to hear you're happy with your new Chichester parasol. Our payments are processed securely via Worldpay both in store and on-line. We hope you enjoy your new parasol for many summers to come.
Hi Alison,
Thank you for taking the time to give feedback. We're delighted to hear you're happy with your new Savona corner sofa set with firepit table. We've ordered some lovely sunny weather for you. Enjoy your new garden furniture.
Excellent service. Good customer care from the just parasols team and very prompt delivery
Diane
JB Furniture
4 months ago
Hi David,
Thanks for your 5 star rated feedback. We're thrilled to hear you're happy with your new Chichester parasol as well as the overall excellent service you received from both our sales and delivery teams. We hope you enjoy your new parasol for many summers to come.
Product reviews
Date of purchase: 06/04/2026
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Trusted Customer
Feefo Verified
4 months ago
Very efficient and swift. But driver should probably phone before he’s on his way as we may well have been out!
Diane
JB Furniture
4 months ago
Hi P,
Thanks for taking the time to give feedback. We're really pleased to hear you love your new Tetbury 2 seat sofa set. Our drivers usually message or call in advance of a delivery, we apologise you did not receive prior cummunication. We will forward your comments to our delivery team leader for investigation. We hope you enjoy your new garden furniture for many years to come.
Top rate. Professional and polite. See previous review!
Diane
JB Furniture
4 months ago
Hi J,
Thank you for your 5 star rated review. We're really pleased to hear you enjoyed your visit to store and found the perfect parasol to suit your needs which we hope you enjoy for many summers to come.
Excellent from purchase to delivery so would recommend very highly
Diane
JB Furniture
4 months ago
Hi David,
Thank you so much for taking time to give feedback. We're delighted to hear you're happy with your new Riva parasol which we hope you enjoy for many summers to come.
Hi Ed,
We appreciate you taking the time to give feedback. We're delighted to hear you're happy with your new Siesta parasol which we hope you enjoy for many summers to come.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
