Postage of parcel was short and I had to pay surcharge to post office
Diane
JB Furniture
3 months ago
Hi J,
Thanks for your 5 star rated review. We're so sorry to hear the amount of postage was incorrect on your parcel. I will pass your message to our warehouse and ask them to double check in the furture. Our apologies.
Great customer phone line and the delivery chap was also brilliant. The umbrella itself is really high quality.
Diane
JB Furniture
3 months ago
Hi B,
Thank you so much for your 5 star rated review. We're really pleased to hear you're happy with your new Voyager parasol along with the overall excellent service you received from both our sales and delivery teams. We hope you enjoy your new parasol for many summers to come.
Hi C,
Thank you so much for your 5 star rated feedback. We're delighted to hear you're happy with your new Tetbury 3 seat sofa set along with the overall excellent service you received from both our sales and delivery teams. We hope you enjoy your new garden furniture for many years to come.
Hi Julie,
Thank you for sharing a review of your recent experience. We are really pleased to hear you're happy with your new Tetbury 2 seat sofa set as well as the overall excellent service you received from JB. We hope you enjoy your new garden furniture for many years to come.
Hi Andy,
Thank you so much for taking time to write a 5 star rated review. We're delighted to hear you're happy with your new Chichester sand parasol along with the overall excellent service you received from both our sales and delivery teams. We hope you enjoy your new parasol for many summers to come.
Product reviews
Date of purchase: 06/22/2026
0
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Trusted Customer
Feefo Verified
3 months ago
Great product.
Diane
JB Furniture
3 months ago
Hi D,
Thanks for your 5 star rated review. We're pleased to hear you're happy with your new recliner set cover.
Product reviews
Date of purchase: 06/22/2026
1
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DC
David Corrigan
Feefo Verified
GBR
3 months ago
What David Corrigan said about JB Furniture:
Great service from start to finish thanks to Diane Longcon.
Diane
JB Furniture
3 months ago
Hi David,
We appreciate you taking the time to write a 5 star rated review. We're delighted to hear you're happy with your new Tetbury grey balcony set which looks lovely in your garden. We hope you enjoy your new garden furniture for many years to come.
Perfect service from order right through to delivery. Easy to use web site with good descriptions of products being purchased (not always the case with other garden product web sites). Great...
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Diane
JB Furniture
3 months ago
Hi Claire,
Thank you so much for taking the time to write a 5 star rated review. We're delighted to hear you're happy with your new Worcester parasol along with the overall excellent service you received from our teams here at JB. We hope you enjoy your new parasol for many summers to come.
Great service from purchase to delivery. Relaxed, no pressure to buy. Good information on types of garden furniture and maintenance
Diane
JB Furniture
3 months ago
Hi Sharon,
Thanks for your 5 star rated review. We're really pleased to hear you and your dog are comfortable and happy with your new Tetbury sofa set which we hope you enjoy for many years to come.
Hi Sally,
Thanks for taking the time to give feedback. We're disappointed to hear you're not happy with your new Challenger parasol. All cantilever parasols have some movement, however we would be happy to investigate why your parasol seem to be moving so much. If you could please send us a short video we will look into this problem further.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
