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ItaliaRail.com Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

6,564

1,307

148

56

132

8,207

ratings over the past year

Displaying all 102,443 reviews
AO
Anthony Owumi
atlanta, ga
8 years ago
Date of purchase: 08/03/2016
What Anthony Owumi said about ItaliaRail.com:
Excellent service by ItaliaRail.com
Excellent service and the trains ran on time.
MA
Matthew
8 years ago
Date of purchase: 03/10/2016
What Matthew said about ItaliaRail.com:
Bad service by ItaliaRail.com
Wouldn't let me buy a ticket online
Trusted Customer
8 years ago
Date of purchase: 03/14/2016
Ripped off!
Despite courteous, helpful staff and clean trains, did not enjoy being ripped off. I had website problems and had to repeat the process so many times I purchased duplicate tickets by accident. ...

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SC
Silvia E. Cognata
Bethlehem, PA
8 years ago
Date of purchase: 08/11/2016
What Silvia E. Cognata said about ItaliaRail.com:
It was easy and simple. My trip was amazing because of the Eurorail passes....
It was easy and simple. My trip was amazing because of the Eurorail passes.
Trusted Customer
8 years ago
Date of purchase: 06/30/2016
Two problems.
Two problems. First, when we got to our seats, they were occupied. The person showed me his tickets, and they were for the same seats. I went out on the platform and found a conductor who came onto...

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PQ
paul quested
Rome
8 years ago
Date of purchase: 05/08/2016
What paul quested said about ItaliaRail.com:
Not impressed
The boards were very hard to follow Wasn't really any info centre I looked around and saw many other tourists scratching there heads trying to work out the random boards
LK
Lisa Drnec Kerr
8 years ago
Date of purchase: 04/04/2016
What Lisa Drnec Kerr said about ItaliaRail.com:
Excellent transportation, excellent value
easy to purchase tickets, clear signage, reasonable price, nice trains and personnel
BP
BRUNO P.
Toronto
8 years ago
Date of purchase: 04/18/2016
What BRUNO P. said about ItaliaRail.com:
Great experience!
Well-maintained system, also very punctual. Well trained and courteous staff. Just beware of the pick pockets, as the signs everywhere remind you! Overall, a great experience riding the ITALIARAIL.
Trusted Customer
8 years ago
Date of purchase: 06/07/2016
Excellent service at a good price. Wasy way to travel in Italy.
The service was excellent in that the train left on time, the seats were comfortable and the train arrived on time. The only problem was that I could not find the VIP room at the Termini Station....

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Trusted Customer
8 years ago
Date of purchase: 06/06/2016
Best train ride of my life
Excellent and stress-free trip, great customer service, ridiculously smooth and fast ride and comfortable seats. Best train ride of my life.
About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.
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177 Huntington Ave Boston, Ste 1703 PMB 17937, Boston, Massachusetts, 02115-3153, United States
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About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.