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ItaliaRail.com Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

6,549

1,306

148

56

132

8,191

ratings over the past year

Displaying all 102,461 reviews
GR
Ghasem Shahbazi rad
iran
8 years ago
Date of purchase: 07/06/2016
What Ghasem Shahbazi rad said about ItaliaRail.com:
Excellent service by ItaliaRail.com
speed , on time ,clean , price and ...
JO
Jos
Sydney
8 years ago
Date of purchase: 06/27/2016
What Jos said about ItaliaRail.com:
Easy to book
Easy to book online. Comfortable seats. First trip offered us free prosecco. Fast and on time.
GR
Ghasem Shahbazi rad
iran
8 years ago
Date of purchase: 07/06/2016
What Ghasem Shahbazi rad said about ItaliaRail.com:
Excellent service by ItaliaRail.com
speed, on time , comfortable ,clean , price and ...
Trusted Customer
8 years ago
Date of purchase: 07/09/2016
great train - unkind conductor
The conductor who was checking tickets was VERY RUDE - we'd purchased tickets and somehow missed that we did not INCLUDE THE DATE OR YOU WILL BE FINED...a realy jerk. Otherwise the folks in the...

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NG
Nandisha Tannir Giriyappa
8 years ago
Date of purchase: 05/06/2016
What Nandisha Tannir Giriyappa said about ItaliaRail.com:
Bad service by ItaliaRail.com
Very bad
SV
Sarah Vieweg
8 years ago
Date of purchase: 05/03/2016
What Sarah Vieweg said about ItaliaRail.com:
Late train
For the most part, Italiarail is great. But this train was over one hour late, on a hot day.
JO
Jodie
London, UK
8 years ago
Date of purchase: 05/19/2016
What Jodie said about ItaliaRail.com:
Business class at its best
Excellent service and very reasonable price for business class travel. E tickets made everything very simple too.
MM
Maria E Motta
Miami
8 years ago
Date of purchase: 05/01/2016
What Maria E Motta said about ItaliaRail.com:
Bad service at the counter on Termini
Strike and bad service
Trusted Customer
8 years ago
Date of purchase: 07/10/2016
Perfect for Prebooking Trains in ITaly
The website is easy to use and the price is comparable to the trenitalia site. Also, there is a toll free number that one can call should there be an issue.
DI
DR OTMAR IRSCHEID
8 years ago
Date of purchase: 02/24/2016
What DR OTMAR IRSCHEID said about ItaliaRail.com:
See above
Bad internet page and not easy to use Unfriendly purchase terms and conditions Don't trust buying from you again
About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.
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177 Huntington Ave Boston, Ste 1703 PMB 17937, Boston, Massachusetts, 02115-3153, United States
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About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.