Hotels.com US is no longer an active Feefo customer
Displaying all 941,070 reviews
DH
Derek Hone
Hotels.com US Verified
1 year ago
What Derek Hone said about Hotels.com US:
Ripped off
I was sent to the wrong address/state and still have 30+ days until my stay and the hotel would not change my reservations to the other hotel and/or refund my money. If it was an honest mistake and...
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PA
pattii55
Hotels.com US Verified
1 year ago
What pattii55 said about Hotels.com US:
Good choices, prices are OK for this rotten economy.
Was easy to find what I needed and see pics of the room. Would be nice to know if a place has a hot tub or not. My husband appreciates that.
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Randall Burno
Hotels.com US Verified
1 year ago
What Randall Burno said about Hotels.com US:
Check-In
Easy to navigate in app. I enjoy the OneKey rewards & how it stack up points for future endeavors.
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Trusted Customer
Hotels.com US Verified
1 year ago
Good booking experience, but no military discount
Provide discounts for veterans. I wasted 30 minutes trying to get the site to apply a verified military discount code. Unfortunately, the code expired in 2023 & it appears Hotels.com dropped all...
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RM
Rose-Meri Muldoon
Hotels.com US Verified
1 year ago
What Rose-Meri Muldoon said about Hotels.com US:
The service works well for my needs.
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Trusted Customer
Hotels.com US Verified
1 year ago
Easy to use.
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Trusted Customer
Hotels.com US Verified
1 year ago
Fast, Easy & inexpensive
They provided great choices and the best rates.
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Trusted Customer
Hotels.com US Verified
1 year ago
Ease of use
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Trusted Customer
Hotels.com US Verified
1 year ago
Gracias por guiarme
Muy buen servicio, claro, resulta ser una guía, después que elegí me mejoró el precio! Gracias
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NW
Nathaniel Wiessner
Hotels.com US Verified
1 year ago
What Nathaniel Wiessner said about Hotels.com US:
Great User Experience
I use Hotels.com all the time and I find it to be a good experience. There is good selection available and it is presented clearly.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent