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Hotels.com US Reviews

https://www.hotels.com/?locale=en_US&pos=HCOM_US&brandcid=HCOM-US.FEEFO.HEADER

Rated

Excellent

Service

4.3

/5

5

4

3

2

1

4,814

1,146

449

257

639

7,305

ratings over the past year

Displaying all 941,072 reviews

Trusted Customer

1 year ago

Date of purchase: 10/05/2023

Site not so great

Your website didn’t work well I uploaded my credit card details first message all is good then next message 15 minutes later said credit card not accepted call hotel and give them credit card info...

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0

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Trusted Customer

1 year ago

Date of purchase: 10/05/2023

Easy to use

Easy to use. Many choices to choose from and comments from other users is helpful.

0

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Trusted Customer

1 year ago

Date of purchase: 10/04/2023

I was pleased with every part of the app. I’ve used it many times in the past 10 yrs.

0

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RS

Ron Smith

1 year ago

Date of purchase: 10/03/2023

What Ron Smith said about Hotels.com US:

Not Good with new upgradep

Go back to your old values of free cancelations and disconts for being a memember. The new comp system is poor . I almsot had a free booking but the new system gave me about 1/2 free booking.

0

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SN

Steven Nagy

1 year ago

Date of purchase: 10/05/2023

What Steven Nagy said about Hotels.com US:

Best prices, easy process.

It was fast and easy like every time!

0

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FY

Frederic Young

Columbia, SC

1 year ago

Date of purchase: 10/05/2023

What Frederic Young said about Hotels.com US:

As always, I find my experience with hotels.com excellent in all aspects.

0

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DC

Deborah Callies

1 year ago

Date of purchase: 10/05/2023

What Deborah Callies said about Hotels.com US:

very easy to use

Great service

0

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Trusted Customer

1 year ago

Date of purchase: 10/05/2023

My booking was cancelled unexpectedly. Still waiting to hear back from hotels.com regarding my options.

0

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Trusted Customer

1 year ago

Date of purchase: 10/05/2023

Found exactly what I was looking for at a great price.

Easy to navigate. Really clear layout. All the options were great and I found exactly what I was looking for and in the price range I wanted. Love that you can pay with PayPal Credit - don’t stop...

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0

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WG

William Gullekson

Phoenix AZ

1 year ago

Date of purchase: 10/05/2023

What William Gullekson said about Hotels.com US:

All good as usual.

Great Service.

0

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About Hotels.com US

Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent

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972-934-8400

5410 Lyndon B Johnson Freeway, Ste. 500, Dallas, TX 75240, Texas, 75240, United States