Hotels.com US is no longer an active Feefo customer
Displaying all 941,070 reviews
Trusted Customer
Hotels.com US Verified
1 year ago
Great overall experience BUT…
Very user friendly and easy to book. HOWEVER, Some of the room descriptions are trivial. Several properties that we viewed on our last trip listed the bed type as a twin. I’ve never stayed in a...
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TJ
Tracy Jukulen
Hotels.com US Verified
1 year ago
What Tracy Jukulen said about Hotels.com US:
Before Staying
Ease of finding hotels. Everything was self explainitory.
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MM
Mr. Mick
Hotels.com US Verified
Ohio
1 year ago
What Mr. Mick said about Hotels.com US:
There was nothing outstanding about the website - everything worked OK.
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Trusted Customer
Hotels.com US Verified
1 year ago
Solamente muchas gracias.
Porque fue rápido el proceso de compra de la reservación del cuarto y me gusto mucho,gracias.
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AN
Alyssa Nunez
Hotels.com US Verified
1 year ago
What Alyssa Nunez said about Hotels.com US:
Hotels.com scammed charged me over 160 dollars of what the actual hotel was
Horrible. Website a scam taking money. Paid over 500$ when I arrived to hotel the price on receipt was $160 less.
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TJ
Thomas James
Hotels.com US Verified
1 year ago
What Thomas James said about Hotels.com US:
AI/online customer service only. Doesn't work.
Provide a method like a phone number to call to get answers. My Hotels.com invoice and the hotel invoice are different amounts? Why?
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JJ
Jim J.
Hotels.com US Verified
Fremont, NE
1 year ago
What Jim J. said about Hotels.com US:
So Easy to Reserve a room
This was quick and so easy to reserve our room, very happy with the entire process. Had plenty of options in rooms and found just what we were looking for and had the deal completed in just a few...
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Trusted Customer
Hotels.com US Verified
1 year ago
Easy to use. I like being able to compare, see the location in a map and get additional information about the surrounding area.
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Trusted Customer
Hotels.com US Verified
1 year ago
User friendly
Easy to use and good choices
1
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Trusted Customer
Hotels.com US Verified
1 year ago
Easy to select type, rate, location to event, family friendly.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
