Hotels.com US is no longer an active Feefo customer
Displaying all 941,070 reviews
Trusted Customer
Hotels.com US Verified
1 year ago
Booking the appointment was seamless.
I had no issues while booking the reservation.
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Trusted Customer
Hotels.com US Verified
1 year ago
Awful service
Horrible service I will never use hotel.com again agent was rude with bad customer service she should be fired and hung up in my face terrible
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Trusted Customer
Hotels.com US Verified
1 year ago
Easy and convenient booking with Hotels.com
easy and convenient
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Trusted Customer
Hotels.com US Verified
1 year ago
Great Service
Easy to navigate and understand.
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Trusted Customer
Hotels.com US Verified
1 year ago
Got what I needed.
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Trusted Customer
Hotels.com US Verified
1 year ago
Looking forward of surprise charges? Use Hotels.com!
Horrible customer experience. Charged more than displayed on the checkout screen, with the blame placed on a glitch in the system.
No response from the Gift Card department within 24-48 hours as...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent