Hotels.com US is no longer an active Feefo customer
Displaying all 941,070 reviews
Trusted Customer
Hotels.com US Verified
1 year ago
Call the hotel and confirm reservation.
The room we booked was not available.
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Trusted Customer
Hotels.com US Verified
1 year ago
Process was quick and easy, and I was able to book a room using my reward points. When I tried to book an overnight stay on the hotel's direct website, it said no rooms available, and on hotels.com,...
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SS
Stephen Salyer
Hotels.com US Verified
1 year ago
What Stephen Salyer said about Hotels.com US:
Provided me with options. Easy to navigate. Easy to reserve my room.
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Trusted Customer
Hotels.com US Verified
1 year ago
Easy and Fast Reservatioons
The website is easy to navigate, and it's easy to compare various hotel options. I considered booking directly with the hotel, but it was not easy and the price was the same.
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Trusted Customer
Hotels.com US Verified
1 year ago
Always love hotels.com!
Good. Only got frustrated with not being able to book my preferred property with a hotels.com gift card.
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Trusted Customer
Hotels.com US Verified
1 year ago
Careful with dates it keeps reverting to the wrong date if you change hotel
Dates keep reverting when changing hotel location
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Trusted Customer
Hotels.com US Verified
1 year ago
Great
Good booking experience
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Trusted Customer
Hotels.com US Verified
1 year ago
Horrible
The worst place and everything was a mess. Will not deal with this company
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Trusted Customer
Hotels.com US Verified
1 year ago
Easy to use
Easy to follow. Like discounts.
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JK
James Kuligowski
Hotels.com US Verified
1 year ago
What James Kuligowski said about Hotels.com US:
Trip to Smithfield, RI
Very easy to book the room. A lot of options when viewing available hotels. Two rooms were booked for 3 adults so again, many options were available to have met our specific needs.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
