Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Hotels.com UK Verified
1 year ago
Great Site
Easy to use, found what we needed, simple and straight forward. Great Site.
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RL
Richard Lovelock
Hotels.com UK Verified
1 year ago
What Richard Lovelock said about Hotels.com UK:
Hello, hello, hello
Terrible, can't speak to anyone, AI system that doesn't cover what you need and sends you round in a loop.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Because happy with service
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GW
gareth walters
Hotels.com UK Verified
chislehurst
1 year ago
What gareth walters said about Hotels.com UK:
good option for finding where to astay
good range of hotels. attractive pricing. however couldnt pay with my mastercard - had to use apple pay.
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CM
Clive Mansbridge
Hotels.com UK Verified
Bournemouth
1 year ago
What Clive Mansbridge said about Hotels.com UK:
Look & book
Easy to look and book
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Trusted Customer
Hotels.com UK Verified
1 year ago
Very helpful full
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JM
Janet Musson
Hotels.com UK Verified
1 year ago
What Janet Musson said about Hotels.com UK:
Very easy to use
Looking for overnight stay in a specific location. Was given lots of choice with excellent information and prices.
Good communication when the booking was made. I trust this company totally.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Easy to use
Nothing I can think of
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RS
Rachel Sullivan
Hotels.com UK Verified
1 year ago
What Rachel Sullivan said about Hotels.com UK:
Good
Couldn't find hotel as changed name
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CC
Calogero Condello
Hotels.com UK Verified
1 year ago
What Calogero Condello said about Hotels.com UK:
Bad
I had difficulty and was unable to email or call customer service. Such contact details do not seem to exist on-line. If you have them, please let me know.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent