Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Hotels.com UK Verified
1 year ago
The amount charged is not clear
It was unclear whether I would be charged £85 or £80. At the end I got 2 separate emails giving 2 figures. at the time of writing I havent checked my account as to how much got charged.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Good service
Easy to use. No glitches. Very straightforward
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CU
Customer
Hotels.com UK Verified
1 year ago
What Customer said about Hotels.com UK:
Straight forward
Straight forward
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Trusted Customer
Hotels.com UK Verified
1 year ago
Easy but can be more clear
Easy but can be improved
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Trusted Customer
Hotels.com UK Verified
1 year ago
Great search criteria
Great service
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Trusted Customer
Hotels.com UK Verified
1 year ago
It didn't apply thr onekey cash quick enough for my next booking. The buttons aren't intuitive either as well as the swipe function.
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MJ
Michael Jackson
Hotels.com UK Verified
1 year ago
What Michael Jackson said about Hotels.com UK:
Cardiff hotel
I have used hotels.com in the past and know they are a reliable company. They are very competitive and have a great range of properties
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Trusted Customer
Hotels.com UK Verified
1 year ago
Problems with Tesco vouchers of you login at all.
Get Tesco codes to work even if logged in plus tell users much more about wheelchair access both rooms and hotels.
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CB
Cheryl Burnley
Hotels.com UK Verified
1 year ago
What Cheryl Burnley said about Hotels.com UK:
the hotel was easy to find and to book
The hotel was easy to find and easy to book. The website is definitely user friendly
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Trusted Customer
Hotels.com UK Verified
1 year ago
Easy to find the hotel room I needed.
There is a good selection of hotels at all price ranges and the website is easy to navigate. If a property you are interested in is fully booked, it shows you similar properties as an alternative...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
