Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Hotels.com UK Verified
1 year ago
Easy enough
It was relatively easy until it got to paying. The website hung and wouldn’t move on, so it didn’t confirm my booking. I therefore went through the process again (which worked that time). It later...
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Charles green
Hotels.com UK Verified
1 year ago
What Charles green said about Hotels.com UK:
every thing
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Trusted Customer
Hotels.com UK Verified
1 year ago
A variety of hotels available, easy to filter results to suit my needs
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Trusted Customer
Hotels.com UK Verified
1 year ago
Good experience
Easy to navigate and great choices
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Trusted Customer
Hotels.com UK Verified
1 year ago
Great choices and good information on all accommodations in the area I was interested in, the booking process is simple and you earn reward money from your stays that can be used for future trips.
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Sami Caglar
Hotels.com UK Verified
1 year ago
What Sami Caglar said about Hotels.com UK:
Always best deals with great help.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Site easy to use
Site easy to use
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Trusted Customer
Hotels.com UK Verified
1 year ago
Disgraceful,disgusting,disrespectful liars
The service is horrendous. Ignorant disrespectful time wasting staff who act like prison officers and hide behind a messaging service. Any small problem is made into a massive molehill. They are...
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Trusted Customer
Hotels.com UK Verified
1 year ago
Excellent service
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Trusted Customer
Hotels.com UK Verified
1 year ago
Finding a Hotel suitable for our needs
I found the site helpful and reasonably easy to use.
Good variety of Hotels available with reviews that were honest
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent