Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
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Andrew Wanstall
Hotels.com UK Verified
Somerset
1 year ago
What Andrew Wanstall said about Hotels.com UK:
Happy Traveller
Its always been an easy process to search and book Hotels via this site. excellent info and pictures on each Hotel which makes the process more easier to decide on what and where to book
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Trusted Customer
Hotels.com UK Verified
1 year ago
Efficient and easy to navigate
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Trusted Customer
Hotels.com UK Verified
1 year ago
Great Website. Very easy to use.
Very easy to use site. Easily found what I was looking for and very easy to book. Great Website as I normally struggle with Tech.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Could do better
I couldn't put in the Tesco rewards voucher,the app wouldn't accept it..I had to delete the app and reinstall...it took ages...
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Trusted Customer
Hotels.com UK Verified
1 year ago
Dishonest, taking more money from credit card than quoted
Appalling! 10% blue light card discount applied successfully, but when I checked my credit card payment the full price had been taken. Customer services unhelpful and then ignored requests for it to...
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Trusted Customer
Hotels.com UK Verified
1 year ago
Great but...
It was generally good but I was confused as to why you hadn't taken payment. It's still not clear.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Straightforward booking experience
Good selection of hotels and I especially liked the map so that I could see the hotel location
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NP
Nicola Patchett
Hotels.com UK Verified
1 year ago
What Nicola Patchett said about Hotels.com UK:
Many obstacles to get through
Using a voucher was extremely hard work
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Skye van Heyzen
Hotels.com UK Verified
1 year ago
What Skye van Heyzen said about Hotels.com UK:
Easy to use, and prices were great. Provided a clear map with options on availability and benefits.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Easy to use site to find the perfect hotel for our needs
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
