Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Hotels.com UK Verified
1 year ago
First time I have booked online, and found it not as daunting as i had imagined. The site was quite simple to get around and booking was done in a couple of minutes.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Easy booking
Everything was easy to book. Clear information for each room including view.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Great and easy to use
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PB
Peter Birch
Hotels.com UK Verified
Wadebridge
1 year ago
What Peter Birch said about Hotels.com UK:
Easy to navigate ,full information , best price.
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Trusted Customer
Hotels.com UK Verified
1 year ago
AI is dreadful for queries, no help whatsoever
There is no personalized service. I cannot sync the booking on my app. Each time I chat with AI they can't help!
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Trusted Customer
Hotels.com UK Verified
1 year ago
Easy to navigate and shows prices clearly
Easy to navigate through the website and able to select on each one and go back, without fuss also has the prices easily see what's in your price range
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KJ
Kathryn Johnston
Hotels.com UK Verified
Isle of Skye
1 year ago
What Kathryn Johnston said about Hotels.com UK:
Very easy to use
It was easy to use hopefully everything will be fine ,
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Trusted Customer
Hotels.com UK Verified
1 year ago
Worked out ok in the end
I booked accommodation which was cancelled due to a double booking. I had paid for my booking with part voucher/part cash. It was an absolute nightmare to get the voucher returned so I could book new...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent