Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
AK
Adrian Knowles
Hotels.com UK Verified
Frejus
1 year ago
What Adrian Knowles said about Hotels.com UK:
Faulty payment software= double booking
Awful customer support after the website double booked my booking
0
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Trusted Customer
Hotels.com UK Verified
1 year ago
Booking issue on this occasion.
I tried confirming the booking multiple times, and it kept asking me to log in (I already was), on clicking log in it kicked me out of the application. One off, typically it works well.
0
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WD
William Downie
Hotels.com UK Verified
1 year ago
What William Downie said about Hotels.com UK:
Good experience all round
Good web site, easy to navigate, excellent price for an Edinburgh hotel.
0
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AW
Austin Watson
Hotels.com UK Verified
1 year ago
What Austin Watson said about Hotels.com UK:
not as i thought
slightly dissapointed as the price with discount was more than negated by fees and tax
0
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LF
Les Fry
Hotels.com UK Verified
Darlington
1 year ago
What Les Fry said about Hotels.com UK:
Hotels.com are excelleny
I always find a hotel at the price I can afford and I use Hotels several times a year.
0
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JB
Jason Brown
Hotels.com UK Verified
1 year ago
What Jason Brown said about Hotels.com UK:
Cancellations to difficult
You make cancellations so complex
0
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MJ
MICHAEL JONES
Hotels.com UK Verified
1 year ago
What MICHAEL JONES said about Hotels.com UK:
Easy
Reasonably easy to navigate
0
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MW
Michael Watts
Hotels.com UK Verified
1 year ago
What Michael Watts said about Hotels.com UK:
Nice and easy to book great
Website nice and easy to use love the extra discount for loyalty Thank You
Mick
0
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WW
William Wilson
Hotels.com UK Verified
1 year ago
What William Wilson said about Hotels.com UK:
Good but not the best.
User-friendly. Reward scheme. Good selection. Not giving 5 stars because your prices for hotels are 5-10% higher than Agoda.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent