Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
Really helpful telephone operator. Will defitiely be using Holiday Gems again.
0
Share
Trusted Customer
Feefo Verified
12 years ago
This has been the best holiday I have been on. After i booked I checked…
This has been the best holiday I have been on. After i booked I checked your website and read lots of bad reviews. I kept in total contact with your company and occasionally my emails were falling on...
Read more
0
Share
Trusted Customer
Feefo Verified
12 years ago
Excellent hotel smart, clean and comfortable. Great holiday, wonderful value for the money. Thank you.
0
Share
Trusted Customer
Feefo Verified
12 years ago
tell ya more when we have gone on our trip!!! So far so good with…
tell ya more when we have gone on our trip!!! So far so good with paper work etc.
0
Share
Trusted Customer
Feefo Verified
12 years ago
Sian, booked the holiday for us agent 144. she was absolutely wonderful and a really…
Sian, booked the holiday for us agent 144. she was absolutely wonderful and a really nice genuine person. I have booked 4 holidays this year one of which with Sian, she gave the best customer service...
Read more
0
Share
Trusted Customer
Feefo Verified
12 years ago
All good so far but haven't been on holiday yet
0
Share
Trusted Customer
Feefo Verified
12 years ago
The type of room I requested was not passed onto to the hotel
0
Share
Trusted Customer
Feefo Verified
12 years ago
Price quoted at time of booking not accurate,tried to sell me a more expensive flight.…
Price quoted at time of booking not accurate,tried to sell me a more expensive flight. I ended up having to book my own flights seperately. I saved about £700 on the price quoted. I will not be using...
Read more
0
Share
Trusted Customer
Feefo Verified
12 years ago
I booked my holiday with Jack and found him to be most helpful and courteous.
0
Share
Trusted Customer
Feefo Verified
12 years ago
Service was very poor. Not happy. The first lot of documents went missing and when…
Service was very poor. Not happy. The first lot of documents went missing and when I kept ringing, they never returned any of my calls! I had to ring them & was kept for over an hour waiting for...
Read more
Trusted Customer
12 years ago
Very poor customer service..... kept on hold for over an hour when I was ringing to chase up boarding passes and accommodation voucher!
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
