Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
service on phone was excellent,we are waiting now for tickets so hope this goes as…
service on phone was excellent,we are waiting now for tickets so hope this goes as well as the booking did.
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Trusted Customer
Feefo Verified
12 years ago
I have rated good, but only because a member of staff helped me with a problem.
Otherwise…
I have rated good, but only because a member of staff helped me with a problem.
Otherwise I felt the selling of the holiday and the persons knowledge was poor.
I felt little confidence in a company...
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Trusted Customer
Feefo Verified
12 years ago
Very helpful personnel and our very nice holiday went off without a hitch.
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Trusted Customer
Feefo Verified
12 years ago
Very helpful, good after sales service
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Trusted Customer
Feefo Verified
12 years ago
When I phoned a couple of days ago, it was answered quite promptly and the…
When I phoned a couple of days ago, it was answered quite promptly and the Rep. that I talked to was well informed and answered my query with no problem at all. This is our first time with Holiday...
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Trusted Customer
Feefo Verified
12 years ago
Some of my booking confirmation details were incorrect when I received them via e-mail but…
Some of my booking confirmation details were incorrect when I received them via e-mail but the customer service assistant quickly rectified them when I called.
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Trusted Customer
Feefo Verified
12 years ago
Excellent service from HG staff and we had a really good stress free holiday will…
Excellent service from HG staff and we had a really good stress free holiday will be using the service again many thanks.
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Trusted Customer
Feefo Verified
12 years ago
The initial booking experience was extremely efficient & handled by a very pleasant & helpful…
The initial booking experience was extremely efficient & handled by a very pleasant & helpful sales person.
Also, a personal problem occurred which may have resulted in our having to cancel.
The...
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Trusted Customer
Feefo Verified
12 years ago
I did not receive the promised e-mail with confirmation until I phoned again. I did not…
I did not receive the promised e-mail with confirmation until I phoned again. I did not receive anything with balance outstanding and had to phone again.
I sent a complaint e-mail and todate have...
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Trusted Customer
Feefo Verified
12 years ago
All good had no problems with any bookings flights hotels and transfers
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
