Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
Staff training required - customer service agent booked a holiday for us for two weeks…
Staff training required - customer service agent booked a holiday for us for two weeks & only when we received the documents found there was no baggage added ended up costing us nearly another...
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Trusted Customer
Feefo Verified
12 years ago
first time with holiday gems i found them really good although hotel was the pits.…
first time with holiday gems i found them really good although hotel was the pits. would go with holiday gems again
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Trusted Customer
Feefo Verified
12 years ago
friendly helpful staff
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Trusted Customer
Feefo Verified
12 years ago
Not impressed really. Good support until the money was paid then felt left in limbo.…
Not impressed really. Good support until the money was paid then felt left in limbo. I had to contact them to make sure I was registered with the airline. It was not easy to contact anyone and I...
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Trusted Customer
Feefo Verified
12 years ago
Great customer service and the girl who dealt with booking my holiday was fantastic
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Trusted Customer
Feefo Verified
12 years ago
Helpful, friendly although a lot of information in a lot of attachments a little bit…
Helpful, friendly although a lot of information in a lot of attachments a little bit confusing ...kept thinking I'd missed something ....
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Trusted Customer
Feefo Verified
12 years ago
Very good service
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Trusted Customer
Feefo Verified
12 years ago
holiday gems is wonderful, always respond to any query and the best value site.
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Trusted Customer
Feefo Verified
12 years ago
We were absolutely appalled to realise the holiday came with only one single suitcase for…
We were absolutely appalled to realise the holiday came with only one single suitcase for hold luggage, limit 15kg, for two adults. This was NOT made clear in the booking process and it is...
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Trusted Customer
Feefo Verified
12 years ago
Everything was gr8. Kevin Hall dealt with everything and helped me with any queries that…
Everything was gr8. Kevin Hall dealt with everything and helped me with any queries that arose. Documentation emailed within 5 mins of holiday being purchased
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
