How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Green Olive Firewood Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 148 reviews

Trusted Customer

Feefo Verified

6 months ago

Bad review

Bad

Jamie

Green Olive Firewood

6 months ago

I am sorry to learn you were unhappy. Please always reach out to us on: support@greenolivefirewood.co.uk because we are very responsive and will always do our utmost to help you in the best way we can. Thank you.

Trusted Customer

5 months ago

I am generally very happy with the product. It was a one off problem with the delivery. When I first used Green Olive delivery was done by a very pleasant young woman who was part of the company. The guy who delivered my latest order of olive wood , had a problem with his pneumatic trolley, which wasn’t his fault, but he became angry, not with me, & he didn’t speak English. I’m sure in future all will be well.

jancis dawe

Feefo Verified

GBR

6 months ago

What jancis dawe said about Green Olive Firewood:

Slow burning logs.

Very speedy delivery.

Jamie

Green Olive Firewood

6 months ago

Thank you so much. It was our pleasure

Tony O'Callaghan

Feefo Verified

6 months ago

What Tony O'Callaghan said about Green Olive Firewood:

Olive logs

Excellent service. Would definitely use this firm again

Jamie

Green Olive Firewood

6 months ago

Thank you so much for such lovely words 😊

Trusted Customer

Feefo Verified

6 months ago

Best log company

Excellent

Jamie

Green Olive Firewood

6 months ago

Thank you so much for this glowing review. We really appreciate it. Thank you for being a valued customer.

Kevin Louth

Feefo Verified

6 months ago

What Kevin Louth said about Green Olive Firewood:

Good service

Jamie

Green Olive Firewood

6 months ago

Thank you so much for your wonderful feedback and for being a loyal customer of ours

carl foster

Feefo Verified

GBR

6 months ago

What carl foster said about Green Olive Firewood:

Great Logs

Great comms and fast delivery

Jamie

Green Olive Firewood

6 months ago

Thank you so much for your positive feedback. We really appreciate your support.

J Kirk

Feefo Verified

GBR

6 months ago

What J Kirk said about Green Olive Firewood:

Good reliable firewood supplier.

Easy to order online; kept informed of order via email. Reliable delivery and overall good value for money. I would recommend.

Jamie

Green Olive Firewood

6 months ago

Thank you very much, we really appreciate your positive feedback.

Tim Abel

Feefo Verified

GBR

6 months ago

What Tim Abel said about Green Olive Firewood:

Good website. Easy to order what you want. Good price and fast free delivery

Jamie

Green Olive Firewood

6 months ago

Thank you so much. We really appreciate your kind feedback.

Heather Ward

Feefo Verified

6 months ago

What Heather Ward said about Green Olive Firewood:

See previous note

Sarah Pulford

Feefo Verified

GBR

6 months ago

What Sarah Pulford said about Green Olive Firewood:

Quick delivery but see comments above regarding packaging

Jamie

Green Olive Firewood

6 months ago

Thank you we are pleased to hear that your delivery was quick. This is great news.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo