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Grand European Travel Reviews

Rated
Exceptional

Effortless, Fun Vacations. Authentic Experiences.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

469

81

23

5

2

580

ratings over the past year

Displaying all 6,945 reviews
Trusted Customer
10 years ago
Date of purchase: 05/01/2015
All they do is book and take your money. Period. Don't expect any assistance beyond…
All they do is book and take your money. Period. Don't expect any assistance beyond that...without a huge fee, of course...which is basically giving you the finger for asking.
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Grand European Travel
Grand European Travel
10 years ago
I'm sorry for your frustration and that your flights to Rome were not comfortable and you had difficulty trying to upgrade your return flights. Any airline ticket that has been partially used falls under the control of the airlines and it is impossible for us to change or upgrade that ticket without incurring fees from them. We do not add any additional fee in these cases as it is our goal to provide the best overall experience we can. I'm happy to see that despite the start with your flights, that you enjoyed the trip. Dee-Grand European Travel
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Trusted Customer
10 years ago
Date of purchase: 04/25/2015
The hotels were all excellent and the coach was spacious and very comfortable. Our driver…
The hotels were all excellent and the coach was spacious and very comfortable. Our driver Sebastian, who joined us for the road trip from Lisbon made our journey most enjoyable. I must make special...

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Grand European Travel
Grand European Travel
10 years ago
Thank you for your detailed feedback and Happy Belated Anniversary! We do offer vacations that have a more leisurely pace and more 2 and 3 night stays. We hope to be able to work with you again on some of these options. We appreciate the time you took to write. Dee-Grand European Travel
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Trusted Customer
10 years ago
Date of purchase: 04/25/2015
Sick people should be sent home. One bad coughing person: mask, or go home.! He…
Sick people should be sent home. One bad coughing person: mask, or go home.! He coughed from day one, thru last day, on way to airport.! We both goy severe cough, two days befor we left for home. I...

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Grand European Travel
Grand European Travel
10 years ago
We are so very sorry to hear that several of the guests on your trip were ill. We do all we can to keep our motor coaches clean and sanitized daily. Hopefully you came home with memories of a great trip of Spain and Portugal and are on the road to recovery. Dee-Grand European Travel
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Trusted Customer
10 years ago
Date of purchase: 04/25/2015
Our tour director, Emma Holmes, made the trip exceptional!! Keep her!!
Our tour director, Emma Holmes, made the trip exceptional!! Keep her!!
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Grand European Travel
Grand European Travel
10 years ago
Welcome home! We are so happy that you enjoyed your trip and the expertise of our wonderful Travel Director, Emma Holmes. She really gives her groups 110% and your comments are proof of that. Thank you so much! Dee-Grand European Travel
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Trusted Customer
10 years ago
Date of purchase: 04/21/2015
The travel agency, Kathy, specifically, did an excellent job, making our reservations.
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Trusted Customer
10 years ago
Date of purchase: 04/25/2015
Extremely efficient and well organized.
Extremely efficient and well organized.
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Grand European Travel
Grand European Travel
10 years ago
Thank you for taking the time to write. Sorry to see that there was a bit too much history for you. We do try to provide a balance of history, sightseeing and local culture on our guided vacations and appreciate your feedback. Dee-Grand European Travel
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Trusted Customer
10 years ago
Date of purchase: 04/24/2015
My rep Dave was excellent. Answered all my questions, as was available for me when…
My rep Dave was excellent. Answered all my questions, as was available for me when I had a problem with a delayed flight. He's super
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Grand European Travel
Grand European Travel
10 years ago
Thank you for writing. We will be sure to share your comments with Dave and the Uniworld staff. Dee-Grand European Travel
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Trusted Customer
10 years ago
Date of purchase: 04/24/2015
Everything about the trip was great! Our travel director was fantastic, bus driver the same.…
Everything about the trip was great! Our travel director was fantastic, bus driver the same. The time at each site was excellent and coordinated to be just the amount for each day.
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Trusted Customer
10 years ago
Date of purchase: 04/24/2015
Love the designated hotels in general where we stayed, however , a couple of them…
Love the designated hotels in general where we stayed, however , a couple of them were located in downtown expensive locations, Washington DC old Hiltons, restaurants around were high ends only(...

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Grand European Travel
Grand European Travel
10 years ago
Thank you so much for your feedback! We will share this information with our planning team and ask them to review the amount of time spent at each sightseeing stop. We hope that it was a pleasant trip overall. Dee-Grand European Travel
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Trusted Customer
10 years ago
Date of purchase: 04/21/2015
Uniworld does a great job. Even when problems arise they have a way of making…
Uniworld does a great job. Even when problems arise they have a way of making them seem like you are treated special.
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Grand European Travel
Grand European Travel
10 years ago
Our River Cruises definitely are a first class experience. We are so happy you enjoyed the Rhine and Moselle Cruise. Dee-Grand European Travel
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About Grand European Travel
For over 40 years, GET has provided a stress-free and affordable way to plan vacations to destinations around the globe. As your go-to travel experts, we know that guided tours and river cruises are simply the best ways to travel today. From planning to sightseeing, it’s all taken care of so you can enjoy stress-free vacations with everything arranged for you, not by you. Our Travel Specialists will help you find the perfect trip to match your preferences from our curated collection of 300+ worldwide vacations as well as book your flights, travel insurance and more.
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7632 SW Durham Road, Suite 350, Tigard, Oregon, 97224, United States
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About Grand European Travel
For over 40 years, GET has provided a stress-free and affordable way to plan vacations to destinations around the globe. As your go-to travel experts, we know that guided tours and river cruises are simply the best ways to travel today. From planning to sightseeing, it’s all taken care of so you can enjoy stress-free vacations with everything arranged for you, not by you. Our Travel Specialists will help you find the perfect trip to match your preferences from our curated collection of 300+ worldwide vacations as well as book your flights, travel insurance and more.