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Grand European Travel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/getours | Feefo

Displaying all 6,944 reviews

Trusted Customer

10 years ago

Date of purchase: 04/23/2015

I would highly recommend your company. Hotels were above expectations. Travel was convenient and comfortable.

Grand European Travel

10 years ago

I see you took advantage of our VIP town car service. Good for you! I'm glad it worked well and that you enjoyed your trip to France. We hope to see you again soon.

Product reviews

Trusted Customer

10 years ago

Date of purchase: 04/22/2015

Excellent representative who made all the necessary arrangements. No muss; no fuss. Couldn't have been…

Excellent representative who made all the necessary arrangements. No muss; no fuss. Couldn't have been easier.

Grand European Travel

10 years ago

This is what our guided vacations are all about. Let us do the work, and you just enjoy the ride! Thank you for sharing your comments and we couldnt be happier that you enjoyed the Best of Germany!

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Trusted Customer

10 years ago

Date of purchase: 04/24/2015

Our tour director, Francesca was absolutely wonderful. If possible, I would like to request her…

Our tour director, Francesca was absolutely wonderful. If possible, I would like to request her on future trips.

Grand European Travel

10 years ago

We are so proud of our Travel Directors who put their heart and soul in every trip. Francesca is no exception and we couldn't be happier that she was a big part of your memorable trip to Italy. We will be sue to share your comments with her! Thank you for writing.

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Trusted Customer

10 years ago

Date of purchase: 04/18/2015

All of our adventures with Grand European Travel have been fun, exciting, and and well…

All of our adventures with Grand European Travel have been fun, exciting, and and well worth the money

Grand European Travel

10 years ago

That is so great to hear. We appreciate your vote of confidence! Thank you so much!

Product reviews

Trusted Customer

10 years ago

Date of purchase: 04/11/2015

We completed a survey on the coach.

Product reviews

Trusted Customer

10 years ago

Date of purchase: 04/23/2015

The brochure indicated a 1/2 day tour of Paris, but this turned out to be…

The brochure indicated a 1/2 day tour of Paris, but this turned out to be a pass for the on-off bus system instead. Your brochure should indicate this. It was not really a guided tour, but you listen...

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Trusted Customer

10 years ago

Date of purchase: 04/16/2015

I liked the tour but felt that dinner should be provided when staying at a hotel…

I liked the tour but felt that dinner should be provided when staying at a hotel out in the middle of nowhere and when staying where there are restaurants around let you find your own meal. Then you...

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Trusted Customer

10 years ago

Date of purchase: 04/15/2015

Service was responsive and professional.

Grand European Travel

10 years ago

We apologize that you did not enjoy your time in Luxembourg. We do strive to provide a well rounded itinerary that will appeal everyone and we're sorry that we seemed to miss the mark in this case. Our drivers do make a point of sanitizing the motor coaches regularly. It's a shame that several of the guests fell ill despite that fact. However, we will be sharing your concerns with our team for immediate review. Thank you for your feedback. Dee-Grand European Travel

Product reviews

Trusted Customer

10 years ago

Date of purchase: 04/15/2015

Traveled with GET's sister company Trafalgar. I have traveled with GET before. The representatives are…

Traveled with GET's sister company Trafalgar. I have traveled with GET before. The representatives are polite, friendly, and get back to you quickly with any needed information. if they don't have...

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Grand European Travel

10 years ago

Welcome home! It sounds like you had a wonderful trip. The Tulip Fields and Gardens are always a hit! We're very glad that you enjoyed the expertise of your Travel Director Larae. They have so much knowledge make the trip come alive for our guests. We appreciate the time you took to share your comments. We hope to see you on another trip very soon Dee-Grand European Travel

Product reviews

Trusted Customer

10 years ago

Date of purchase: 04/15/2015

In Bruges, we were put up in the Hotel Portinari, which GET should have known…

In Bruges, we were put up in the Hotel Portinari, which GET should have known was totally inappropriate for such a large group. Our room smelled of sewage, which management blamed on the maids, and...

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Grand European Travel

10 years ago

Thank you for your detailed feedback. We're sorry to hear that the hotel in Bruges did not meet your expectations and apologize for any inconvenience to you. We will be passing your comments on to our Quality Control team immediately. It does sound like there were many positive aspects of your trip and we're happy that the experience in Bruges did not prevent you from enjoying the rest of your vacation. Dee-Grand European Travel

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About Grand European Travel

For over 40 years, GET has provided a stress-free and affordable way to plan vacations to destinations around the globe. As your go-to travel experts, we know that guided tours and river cruises are simply the best ways to travel today. From planning to sightseeing, it’s all taken care of so you can enjoy stress-free vacations with everything arranged for you, not by you. Our Travel Specialists will help you find the perfect trip to match your preferences from our curated collection of 300+ worldwide vacations as well as book your flights, travel insurance and more.

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1-800-552-5545

7632 SW Durham Road, Suite 350, Tigard, Oregon, 97224, United States

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Grand European Travel Reviews

Normandy, Brittany & the Loire ValleyMore reviews of this product (37)View product websiteA caring staff. Really liked being escorted from the airport. It was a good start to a fantastic trip.

Best of Germany (Premium)More reviews of this product (39)View product websiteSaw very many interesting, historical, and beautiful places, which was my objective. A good choice for an exposure to much of Germany.

Italian IntermezzoMore reviews of this product (90)View product websiteMy only problem was figuring out how the shower works which was taken care of immediately by the hotel staff.

Country Roads of IrelandMore reviews of this product (41)View product websiteOutstanding trip with an outstanding tour director. Exceeded our expectations

Best of Britain (Premium)More reviews of this product (31)View product websiteWe completed a survey on the coach.

London and Paris VacationMore reviews of this product (18)View product websiteBoth hotels were very nice. The breakfasts in Paris (Millenium Hotel), however, were meager compared to the London hotel (Thistle at Marble Arch). For example, the buffet line in London included...Read all

Country Roads of Southern Italy & SicilyMore reviews of this product (35)View product websiteThe tour guide was very knowledgeable and helpful. The bus driver, Rosario was the best driver ever!

Best of Holland, Belgium & LuxembourgMore reviews of this product (104)View product websiteTD and driver were were excellent. Luxembourg was a complete waste of time and money. The tour included an unusually large amount of time-killing before hotel changes and obvious commission stops....Read all

Best of Holland, Belgium & LuxembourgMore reviews of this product (104)View product websiteThe guide Larae was outstanding. She was very organized, friendly and knowledgeable. I especially enjoyed the tulip fields and gardens, and the trip to the windmills. I also appreciated the tour...Read all

Best of Holland, Belgium & LuxembourgMore reviews of this product (104)View product websiteWould have been excellent except for the Portinari Hotel in Bruges, which had so many issues mentioned above. Especially liked our tour director Gerwin's seat rotation for the bus. I needed the...Read all

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