The arch is absolute trash. Supposed to be “rust”. It’s a cheap black arch that someone painted rust colour and then chucked it in some bubble wrap whilst still wet so the bubble wrap dried onto the...
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Thomas Bramwell
Garden Mall
7 years ago
Hello Theresa,
Thank you for your review and comments,
My apologies that you are not happy with the quality of the item, I've checked with our customer service team and can see we've had no contact from you to report any issues.
If you send some images through to customerservice@uksm.co.uk we can take a look and sort it out for you.
Kind Regards
Product reviews
Thomas Bramwell
Garden Mall
7 years ago
Hello Theresa, Thank you for your review and comments, My apologies that you are not happy with the quality of the item, I've checked with our customer service team and can see we've had no contact from you to report any issues. If you send some images through to customerservice@uksm.co.uk we can take a look and sort it out for you. Kind Regards
prescriptive customer response lacked the customer focus
Thomas Bramwell
Garden Mall
7 years ago
Hello,
Thank you for your review and comments,
I have looked into your issue and can see that you emailed into us to let us know you had breakages on your order, we then emailed back asking you to send some images through to our customer service email so we can take a look and get this sorted for you.
Unfortunately we received no reply to that email and no images through to our customer service email address so we have been unable to resolve this.
Kind Regards,
Garden Mall
Product reviews
Thomas Bramwell
Garden Mall
7 years ago
Hello, Thank you for your review and comments, I have looked into your issue and can see that you emailed into us to let us know you had breakages on your order, we then emailed back asking you to send some images through to our customer service email so we can take a look and get this sorted for you. Unfortunately we received no reply to that email and no images through to our customer service email address so we have been unable to resolve this. Kind Regards, Garden Mall
Thomas Bramwell
Garden Mall
7 years ago
Hello, Thank you for your review and comments, I have looked into your issue and can see that you emailed into us to let us know you had breakages on your order, we then emailed back asking you to send some images through to our customer service email so we can take a look and get this sorted for you. Unfortunately we received no reply to that email and no images through to our customer service email address so we have been unable to resolve this. Kind Regards, Garden Mall
Garden Mall offers everything for the Garden from propagation and Grow Your Own kits to Garden Furniture and Sun loungers. Relax in confidence with Garden Mall.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Garden Mall offers everything for the Garden from propagation and Grow Your Own kits to Garden Furniture and Sun loungers. Relax in confidence with Garden Mall.
