prompt replies to phone calls and friendly and helpful staff
Gina
FlyDirect
11 months ago
Thank you for your positive feedback, it sounds like you had a great time in the Costa del Sol and we hope that you choose to FlyDirect on a future adventure!
Excellent service. As a regular travelers to Malaga this is by far the best and most convenient service from the Isle of Man. More flights please 🙏
Gina
FlyDirect
11 months ago
Thank you for your fantastic review, it is great to hear that our Isle of Man clients are enjoying the FlyDirect Malaga flights and we hope to welcome you back on-board soon.
Not much communication from crew .
PA system was broken on plane so stuck on runway for over an hour!
Couldn't fix it so took off anyway!!
Gina
FlyDirect
11 months ago
Thank you for your review, we are very sorry that you encountered delays on both legs of your journey. The outbound delay was due to Air Traffic Control restrictions, and the return flight was held whilst a minor technical issue was checked to ensure everyone’s safety, unfortunately, both were outside the airline’s control.
We are already in discussions with Smartwings to improve communication between cabin crew and clients so that you are better informed in future. We hope to welcome you on a future FlyDirect flight or holiday under smoother circumstances.
Friendly cabin crew, captain kept us up to date with travel info.
Free sandwich and drink
Gina
FlyDirect
11 months ago
Thank you for your great review, it does sound like you enjoyed your FlyDirect flight and holiday down in the Costa del Sol, and we hope to see you on another trip soon.
Excellent communication except that the taxi pick up on arrival was outside the airport terminal and I was looking inside where all the other drivers were waiting
Gina
FlyDirect
11 months ago
Thank you for your review, we are glad to hear that you had a great time in the Costa del Sol (despite some noise issues) and enjoyed good communication from our team. I’m sorry to hear that the private transfer driver wasn’t waiting in the correct area for you, and I will pass this feedback on to our partners so it can be resolved going forward. We hope to see you on a future holiday with FlyDirect.
Thank you for your review, as you have highlighted the Sol don Pablo is one of 3 sister hotels that are classed as a resort on the promenade/seafront on the outskirts of Torremolinos. Clients staying at any of the hotels have access to the 5 different restaurants, and 6 outdoor pool options within all 3 hotel properties. I am sorry to hear that you had issues with the noise levels within the dining room and I will pass your feedback onto the resort. Please do not hesitate to contact our customer service team should you wish to book another FlyDirect holiday, and they can advise of a more suitable property should you rather be more central to the town centre or marina etc.
Date of purchase: 10/25/2025
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Mr D Le flock
Feefo Verified
11 months ago
What Mr D Le flock said about FlyDirect:
Great service, reliable and on time.
Gina
FlyDirect
11 months ago
What a wonderful 5 star review, we hope to see you on another FlyDirect adventure in the near future!
Product reviews
Date of purchase: 10/26/2025
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Mr C Astin
Feefo Verified
IMN
11 months ago
What Mr C Astin said about FlyDirect:
The service was excellent
Gina
FlyDirect
11 months ago
Thank you for your 5 star review, it sounds like you had a wonderful time down in the Costa del Sol, and the hotel you booked sounds perfect. We hope to welcome you on a future FlyDirect holiday soon.
Fly direct was so easy to book and very well organised.
Gina
FlyDirect
11 months ago
What fantastic 5 star feedback, we are glad you had a great trip to Malaga and we hope to see you on your next FlyDirect adventure soon!
Product reviews
Date of purchase: 10/26/2025
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Trusted Customer
Feefo Verified
11 months ago
All fine - although food on plane was poor
Gina
FlyDirect
11 months ago
Thank you for your feedback, I will pass on your catering comments to our trusted partners at BA CityFlyer. We do hope that you choose to travel with us at FlyDirect on another occasion.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.