How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

First-Rate Maintenance Ltd Reviews

https://www.first-ratemaintenance.com

Rated

Exceptional

Property maintenance services in and around Newcastle upon Tyne.

Service

4.8

117

126

ratings over the past year

Displaying all 287 reviews

Trusted Customer

5 months ago

Date of purchase: 01/27/2025

Great

Thoughtful, polite, respected my space and my time :)

Toni

First-Rate Maintenance Ltd

5 months ago

Hello, Thanks for your feedback on our respectable operatives. First-Rate Maintenance

See full customer review

Trusted Customer

5 months ago

Date of purchase: 01/24/2025

Good Work

Quick &Efficient !!! Good Job !

Toni

First-Rate Maintenance Ltd

5 months ago

Hi, Thanks for your positive feedback on our First-Rate service. Thanks, FRM

See full customer review

Trusted Customer

5 months ago

Date of purchase: 01/23/2025

Great service

Jimmy was great, fixed my window really quickly! No complaints at all

Toni

First-Rate Maintenance Ltd

5 months ago

Hi, We're so glad to see your feedback, thanks for leaving a 5* review for our team. Thanks, First-Rate Maintenance

See full customer review

Trusted Customer

5 months ago

Date of purchase: 01/20/2025

Issue fixed efficiently

Fixed the issue efficiently and left no mess. Thank you

Toni

First-Rate Maintenance Ltd

5 months ago

Hello, We're so glad with your feedback! Thanks for highlighting the swift and tidy resolution of your issue. Thanks, First-Rate Maintenance

See full customer review

Trusted Customer

6 months ago

Date of purchase: 01/16/2025

Very friendly

Toni

First-Rate Maintenance Ltd

6 months ago

Hi, Thanks for the 5* rating for our friendly team. First-Rate Maintenance

See full customer review

Mr Rick Snowdon

Pelaw

6 months ago

Date of purchase: 01/15/2025

What Mr Rick Snowdon said about First-Rate Maintenance Ltd:

Top

Lovely guys. Fixed a broken shower I've been stuck with for about year in 1 hour. Friendly, kind.

Toni

First-Rate Maintenance Ltd

6 months ago

Hi Rick, We're so glad to hear your feedback on the top service you received from our team. We hope you're happy with the completed works. Thanks, First-Rate Maintenance

See full customer review

Trusted Customer

6 months ago

Date of purchase: 01/14/2025

Helpful and nice

Both were really lovely and helpful. Very quick service too :)

Toni

First-Rate Maintenance Ltd

6 months ago

Hi, Thanks for leaving us a 5* review, we're glad that you were pleased with the friendly service from our team. First-Rate Maintenance

See full customer review

Trusted Customer

6 months ago

Date of purchase: 01/13/2025

Excellent service

Service was very good. He explained everything and has done a good job.

Toni

First-Rate Maintenance Ltd

6 months ago

Hi, Thanks for leaving us a 5* review, we're glad that you were pleased with the finished works. First-Rate Maintenance

See full customer review

Trusted Customer

6 months ago

Date of purchase: 01/10/2025

Very clear and concise on what he was doing and friendly

Toni

First-Rate Maintenance Ltd

6 months ago

Hello, We really appreciate you taking the time to leave a review. Thanks for the positive feedback on our knowledgeable and friendly team. First-Rate Maintenance

See full customer review

Trusted Customer

6 months ago

Date of purchase: 01/08/2025

Thank you!

Lovely chap came to fix a problem in the property. Very friendly and efficient.

Toni

First-Rate Maintenance Ltd

6 months ago

Hi, Thanks for leaving us a 5* review. We appreciate you highlighting our great service and friendly team. First-Rate Maintenance

See full customer review

Not received a review invite?

About First-Rate Maintenance Ltd

First Rate Maintenance Ltd. provides both planned and reactive maintenance services, from repairing blinds and fixing toilet seats, to plastering damaged walls, decorating, responding to leaks, and replacing damaged flooring.

Read all

0191 243 1000

101 Percy Street, City Centre, Newcastle upon Tyne, Tyne and Wear, NE1 7RY, United Kingdom