ExoticDirect Reviews

Hello Mr & Mrs Jackson,Thank you for rating us 5*s!We are very happy to hear that you found the support and professionalism you needed with our customer service executives.We hope that Coco is doing better now.Kind regardsThe Exotic Direct Team

Hello,Thank you for rating us 4*s!We are very pleased to hear that you are satisfied with our insurance product.Kind regardsThe Exotic Direct Team

Hello Rebecca,Thank you for rating us 5*s!We are happy to hear that you find our website and services to your liking.We welcome you in our care.Kind regardsThe Exotic Direct Team

Hello,Thank you for rating us 5*s!We are very pleased to hear that you have peace of mind while insuring your parrot with us .We do our best as a team to offer our clients the Top level care they deserve.Kind regardsThe Exotic Direct Team

Hello Carl,Thank you for rating us 5*s!We are very pleased to have such a loyal customer.We strive to always be at the level of your expectations.Kind regardsThe Exotic Direct Team

Hello Alan,Thank you for insuring your pet with Exotic Direct and also for taking the time to give us your feedback about the documentation we supplied with your renewed policy. I agree that sending fewer documents would have many benefits.However, we do need to provide certain documents/information in order to meet regulatory requirements. I have passed your suggestion onto both our compliance and products teams and I'm sure they will look into what is possible. Kind regardsThe Exotic Direct Team

Hello,Thank you for rating us 5*s!We are very pleased to hear that you find our renewal process hassle-free.We try to do our best as a team to make the customer journey as easy and enjoyable as possible.Kind regardsThe Exotic Direct Team

Hello,Thank you for rating us 5*s!We are happy to hear that you find our process easy and our prices fair.Kind regardsThe Exotic Direct Team

Good Afternoon Garry, Thank you for rating us 4*s! We really appreciate the feedback. Kind regards, The Exotic Direct Team.

Good Afternoon, Thank you for rating us 4*s We really appreciate the time you have taken to leave the feedback you have. We are sorry to hear you were misinformed on the first instance of contact with us but are happy to hear this was corrected. Kind regards, The Exotic Direct Team.