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ExoticDirect Reviews

Displaying all 1,993 reviews

Trusted Customer

Feefo Verified

4 years ago

Slow-in Respond emails

It takes days almost weeks for someone to answer an email. So you have to keep calling

Imane

ExoticDirect

4 years ago

Hello,Thank you for your feedback!Further to our discussion, we are glad to hear that you were able to get the assistance you needed with regards to your query.We apologise for the delays and any inconvenience this might have caused you.We are usually replying to emails quite swiftly so please don't hesitate to contact us if you need anything in the future.Kind regardsThe Exotic Direct Team

Trusted Customer

Feefo Verified

4 years ago

Easy to apply

The site was easy to apply and the email was sent straight away. Good value for money.

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help quickly for you. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Mrs Joy Hunt

Feefo Verified

4 years ago

What Mrs Joy Hunt said about ExoticDirect:

Received documents

Not much to say! Just received things through the post

Mia

ExoticDirect

4 years ago

Good morning,We hope we were able to help. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Trusted Customer

Feefo Verified

4 years ago

Policy tailored to the pet as desired

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Trusted Customer

Feefo Verified

4 years ago

Exotic direct insurance has covered the expenses of my ferret illness and surgery. It's worth to insure your pets just to have peace of mind in case of any unexpected health issues.

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help with your ferrets. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Trusted Customer

Feefo Verified

4 years ago

Very easy to contact

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Naïra

Feefo Verified

London

4 years ago

What Naïra said about ExoticDirect:

Great find for rabbit insurance

Competitively priced and comprehensive rabbit insurance. Great find

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help get this sorted for your rabbits. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Trusted Customer

Feefo Verified

4 years ago

Good cover for reasonable price

Easy process to get a quote

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help with your quote. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Trusted Customer

Feefo Verified

4 years ago

Excellent company to deal with, straightforward simple procedures.

Exotic direct have been excellent in the way they handled a recent vets bill for our tortoise and have made renewal simple.

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help with you tortoise. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Mrs Tracy Rule

Feefo Verified

4 years ago

What Mrs Tracy Rule said about ExoticDirect:

Rule

I was so very grateful for the sensitivity they showed when my guinea pig died. The card and Forget Me Not seeds were a lovely thought.

Imane

ExoticDirect

4 years ago

Hello Tracy,Thank you for rating us 4*s!We are very grateful to hear that you enjoyed our little gift and thank you for your years of loyalty.Kind regardsThe Exotic Direct Team

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