I needed to use you a few weeks back and had no trouble claming. Was very quick, very easy and got money back within a week. Very good service.
Catherine
ExoticDirect
2 years ago
Hi,
Many thanks for the positive feedback on our claims, our aim is to make things as simple as possible.
Kind Regards,
The Exotic Direct Team
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Miss Edwena Wright
Feefo Verified
2 years ago
What Miss Edwena Wright said about ExoticDirect:
I did not give permission for my documents to be sent by E Mail and have only just received them
Catherine
ExoticDirect
2 years ago
Hi
Thank you for your feedback.
Please contact us by email at enquiries@exoticdirect.co.uk or by calling on 0345 982 5505 with your policy number and full name and address so that we can locate your records and investigate this for you.
Kind regards,
The Exotic Direct Team
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Trusted Customer
Feefo Verified
2 years ago
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Easy to navigate the website and good value. Snickers and Twix approve
Catherine
ExoticDirect
2 years ago
Hi,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you, Snickers and Twix were happy with the service (: we love the pictures!
Kind Regards,
The Exotic Direct Team
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MF
Miss Nicola Fraser
Feefo Verified
2 years ago
What Miss Nicola Fraser said about ExoticDirect:
With what I’ve been told it’s good
Catherine
ExoticDirect
2 years ago
Hi Nicola,
Thanks for the five star feedback, it means a lot.
Kind Regards,
The Exotic Direct Team
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MB
Mr Krishna Badheka
Feefo Verified
2 years ago
What Mr Krishna Badheka said about ExoticDirect:
Helpful and friendly personals.
Catherine
ExoticDirect
2 years ago
Hi Mr Badheka,
Thanks for the great feedback on our service levels, we aim to please.
Kind regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
2 years ago
Not had to make a claim, but always very competitive in price and followed up with a call when my email address changed and the renewal bounced back to ensure I was happy to renew.
Catherine
ExoticDirect
2 years ago
Hi,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
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MG
Mrs C Goss
Feefo Verified
2 years ago
What Mrs C Goss said about ExoticDirect:
Great service
Easy to use website. Easy to contact and always helpful.
Catherine
ExoticDirect
2 years ago
Hi Mrs Goss,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
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MB
Mrs Janice Battrick
Feefo Verified
2 years ago
What Mrs Janice Battrick said about ExoticDirect:
Excellent friendly service
Catherine
ExoticDirect
2 years ago
Hi Janice,
Thanks for the great feedback on our service levels, we aim to please.
Kind regards
The Exotic Direct Team
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MH
Mr Nicholas Hayball
Feefo Verified
2 years ago
What Mr Nicholas Hayball said about ExoticDirect:
Long standing customer, always happy with the service
Excellent service
Catherine
ExoticDirect
2 years ago
Hi Nicholas,
Thanks for the great feedback on our service levels, we aim to please.
Kind regards
The Exotic Direct Team
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MH
Mr Johathan Harris
Feefo Verified
2 years ago
What Mr Johathan Harris said about ExoticDirect:
Very easy service to use for renewal
Catherine
ExoticDirect
2 years ago
Hi Mr Harris,
Many thanks for the positive feedback on our renewal process, our aim is to make things as simple as possible.
Kind regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.