It was to renew my policy. At this difficult time they made it easy.
Louise
ExoticDirect
6 years ago
Hi Susan,
Thank you for your great review and for rating us with five stars!
We are very pleased that you are happy with your renewal and that we were able to assist you at this difficult time.
Kind Regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
Norwich
6 years ago
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What Trusted Customer said about ExoticDirect:
Very efficient, especially with the circumstances we are in at present.
Excellent customer service
Louise
ExoticDirect
6 years ago
Hi Alison,
Thank you for your lovely review and for rating us with five stars!
We are so pleased to hear your comments regarding our efficient and excellent customer service, thank you very much!
Kind Regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about ExoticDirect:
Excellent
Insured my Bosc Monitor in seconds! Easy process, and immediately covered. Certificate emailed also within seconds. Would highly recommend.
Louise
ExoticDirect
6 years ago
Hi Paul,
Thank you for your great review and for rating us with five stars!
We are delighted to hear your comments regarding our easy application process and that you would highly recommend us, thank you very much!
Kind Regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about ExoticDirect:
Another excellent renewal! Many thanks.
Louise
ExoticDirect
6 years ago
Hi Stephan,
Thank you for taking the time to leave us your review and for rating us with five stars!
We are very happy to hear your great comments regarding your renewal, thank you!
Kind Regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about ExoticDirect:
I haven’t had any contact !!!
Louise
ExoticDirect
6 years ago
Dear Mr De Vine & Miss Skidmore,
Thank you for your feedback and for bringing to our attention our records for you were out of date.
After our telephone conversation a moment ago, as discussed, I can confirm that our records for you have been amended and a copy of your documents are in the post for you to your new address.
Thank you again for your time today and for taking my call. I trust this has now been resolved but if you require any further assistance, please do not hesitate to contact us.
Kind Regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about ExoticDirect:
Good swrvice
Good communication, fast delivery
Louise
ExoticDirect
6 years ago
Hi Elizabeth,
Thank you for taking the time to review us and for the five star rating!
We are delighted to hear your great comments regarding our communication & fast service! Thank you.
Kind Regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about ExoticDirect:
Quick, easy and fair priced
First time taking out pet insurance did it on the web quick and easy! And fair priced did a few comparisons and these took my fancy!
Louise
ExoticDirect
6 years ago
Hi Jake,
Thank you for taking the time to review us and for the five star rating!
We are so pleased to hear your great comments regarding our quick & easy website as well as our fair premiums. If you have any questions at all on your new policy, please do not hesitate to contact us.
Kind Regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
6 years ago
Awesome. Quick and easy
Easy, clear and fast service
Louise
ExoticDirect
6 years ago
Hi There, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are so pleased to hear your brilliant comments regarding our quick, easy and fast service, thank you!If you have any questions at all on your new policy, please do not hesitate to contact us. Kind RegardsThe Exotic Direct Team
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about ExoticDirect:
Very helpful, and very informative
Louise
ExoticDirect
6 years ago
Hi Adam,
Thank you very much for taking the time to leave us your review and for rating us with five stars!
We are so pleased to hear your great comments regarding our helpful & informative service, thank you!
Kind Regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about ExoticDirect:
10/10
Great service, product and price. Will certainly use this company again
Louise
ExoticDirect
6 years ago
Hi Dave,
Thank you very much for taking the time to leave us your review and for rating us with five stars!
We are so pleased to hear your great comments regarding our service, products and premiums. Thank you!
Kind Regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.