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ExoticDirect Reviews

Displaying all 1,994 reviews

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about ExoticDirect:

Seamless, great

The renewal each year is seamless.

Louise

ExoticDirect

6 years ago

Hi Chris, Thank you for taking the time to leave us your review and for rating us with five stars! We are so pleased to hear your comments regarding our easy and straight forward renewal process, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Easy to use website

Very easy to use website. Easy to get a quote and carry on to purchase the pet insurance I required

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! It is great to hear your comments regarding our easy to use website. If you require any further information on your new policy, please do get in touch with our policy team. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about ExoticDirect:

Very helpful, friendly and knowledgeable on the phone.

Would highly recommend them, very helpful and friendly

Sarah

ExoticDirect

6 years ago

Hi Neil & Kim, That's wonderful to hear, thank you so much for taking the time to leave us a five star review! If you do ever need us in the future, please do let us know. Kind Regards, The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about ExoticDirect:

parrot broken leg

Fantastic easy service no quibbles and very understanding staff

Louise

ExoticDirect

6 years ago

Hi Shakil, Thank you for taking the time to leave us your review and for rating us with five stars! We are very happy to hear we were able to assist you when you needed us most. Thank you for your great comments regarding our service and understanding policy team. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Good site no difficulty’s

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for taking the time to leave your review, We are happy to hear that you found our website good, and also easy to use! Kind Regards, The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Fabulous prompt service as always

Excellent service and have paid every claim I’ve had

Hayley

ExoticDirect

6 years ago

Hi there, Thank you for leaving us your positive review! We are so happy to hear that you found our service excellent and that we were able to help you with your claims. We hope you have a lovely weekend, The Exotic Direct Claims Team.

Trusted Customer

Feefo Verified

6 years ago

Great customer service.

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to review us and for rating us with five stars! We are very pleased to hear your comments on our customer service team, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

Oldham

6 years ago

What Trusted Customer said about ExoticDirect:

didnt have to go anywhere else everything i needed was in one place

the telephone conversations i had to set up both my insurances for my boy where straight forward and very informative

Louise

ExoticDirect

6 years ago

Hi Neil, Thank you for taking the time to review us and for rating us with five stars! We are so pleased to hear your comments regarding our informative and helpful application process, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about ExoticDirect:

Renewal

This is the third year with two separate policies where no increase in premium and customer service is absolutely brilliant. Friendly and professional in equal measures.

Louise

ExoticDirect

6 years ago

Hi David, Thank you for taking the time to review us and for rating us with five stars! We are so pleased to hear your comments regarding our friendly customer services and we are also delighted to hear you are happy with your renewal, thank you for your great review! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Very easy process, no problems at all

Very easy process, highly recommend this insurance for your exotic pets

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to review us and for rating us with five stars! We are so pleased to hear your comments regarding our straight forward processes and cover, thank you! Kind Regards The Exotic Direct Team

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