Hi Paula,
Thank you for taking the time to leave your 5 star review,
If you ever need us in the future, please do not hesitate to contact us!
Kind Regards,
The Exotic Direct Team.
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about ExoticDirect:
Insurance got
I can;t really saw anything I just sign up for insurance with a computer
Sarah
ExoticDirect
6 years ago
Dear Shaun,
Thank you for taking the time to leave your review,
If you have any questions regarding your cover or need anything else from us at all, please do contact us on 0345 982 5505 or email us at enquiries@exoticdirect.co.uk.
Kind Regards,
The Exotic Direct Team.
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Trusted Customer
Feefo Verified
6 years ago
Was quick and easy to fill out
Sarah
ExoticDirect
6 years ago
Hi there,
Thank you for your review, we are happy to hear that you found our website quick and easy!
If you do need us in the future please do not hesitate to contact us, and thank you again for taking the time to leave your review.
Kind Regards,
The Exotic Direct Team.
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about ExoticDirect:
Very easy to set up a policy only took me ten minutes
Nathan
ExoticDirect
6 years ago
Hello Mark,
Thank you for the 5* Review.
We are very happy to hear you found the process of starting a policy with us easy and quick.
Kind regards,
The Exotic Direct Team
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about ExoticDirect:
Simple, Helpful, Done
They were extremely helpful and made the process extremely easy by calling me back when they were able to take the payment rather than me having to keep pestering them. I spoke to two different...
Read more
Nathan
ExoticDirect
6 years ago
Hello Catryn,
Thank you so much for the 4* Review we really appreciate the feedback!
I am very happy to hear that the staff members you spoke to were all helpful and made the process easy.
Nathan
ExoticDirect
6 years ago
Kind regards,
The Exotic Direct Team
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Trusted Customer
Feefo Verified
Dover
6 years ago
What Trusted Customer said about ExoticDirect:
Found the best company
Wanted insurance for my pet budgie means so much to us don't want to lose him. So lucky to have found this company
Nathan
ExoticDirect
6 years ago
Hello John,
Thank you so much for rating us with a 5* Review, We are glad you have found a product that suits your needs!
Kind regards,
The Exotic Direct Team.
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Trusted Customer
6 years ago
Thanks team
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Trusted Customer
Feefo Verified
6 years ago
Very good communication
Very good communication and very helpful
Nathan
ExoticDirect
6 years ago
Hello,
Thank you so much for rating us 5*s we really appreciate the feedback and the kind comments you have left.
Kind regards,
The Exotic Direct Team.
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about ExoticDirect:
Simple and straightforward. Value for money. Excellent prompt service.
Nathan
ExoticDirect
6 years ago
Hello Nicola,
Thank you for taking the time to rate us 5*s we really appreciate the review and the kind comments as well!
Kind regards,
The Exotic Direct Team.
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about ExoticDirect:
Great
Very good communication
Nathan
ExoticDirect
6 years ago
Hello Michael & Cheryl,
Thank you so much for leaving us a 5* review! We really appreciate the feedback regarding our communication!
Kind regards,
The Exotic Direct Team
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about ExoticDirect:
First class service, and so fast!
Louise
ExoticDirect
6 years ago
Hi Graham,Thank you for taking the time to leave us your review and for rating us with five stars!We are delighted with your great comments regarding our service, thank you very much! Kind RegardsThe Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.