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ExoticDirect Reviews

Displaying all 1,995 reviews

Trusted Customer

Feefo Verified

6 years ago

Fantastic service and great customer care

Amazing and compassionate team of professionals. Second time trying to make a claim and the team could not be more helpful. They have comforted us when dealing with stress and worrying about our...

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for taking the time to leave your 5 star review and for your wonderful comments. It is so lovely to hear your kind words about us here in the claims team. We would love to see a picture of Snowy so please do send this over when you get chance. We hope you have a lovely day, The Exotic Direct Claims Team.

Trusted Customer

6 years ago

Hi Hayley, Thank you and absolutely. I wanted to attach photos on here but was unable to, so will send you a couple photos of the little Snowy directly. Thank you again, we really appreciate your help.

Trusted Customer

Feefo Verified

Sandown isle of wight

6 years ago

What Trusted Customer said about ExoticDirect:

Excellent service. Would highly recommend

Alec

ExoticDirect

6 years ago

Hi Linda, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that you're happy with the service we provided you with and also that you feel able to recommend us to others. If we can ever be of any further help or assistance, please do not hesitate to get in touch. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about ExoticDirect:

Easy to use

Simple website

Louise

ExoticDirect

6 years ago

Hi Michelle, Thank you for your review and five star rating! We are pleased to hear your positive comments regarding our easy to use website, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

EX4 4EU

6 years ago

What Trusted Customer said about ExoticDirect:

absolutely fantastic team at exotics direct please read my review

Well I found exotics direct amazing they were polite and professional they are really good value for money and the more pets you have on the policy the more discount you get I got a wonderful deal...

Louise

ExoticDirect

6 years ago

Hi Philip Thank you so much for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your wonderful comments regarding our policies, customer service and claims team. It is lovely to hear that we have been able to assist you when needed and that our cover provides you and your pets with reassurance and piece of mind. Thank you again, your review is really great to hear and has been passed on to all the team. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about ExoticDirect:

Excellent service

Very easy to set up insurance for my parrot and documents emailed immediately, would highly recommend this company.

Louise

ExoticDirect

6 years ago

Hi Bobbie, Thank you for your review and for rating us with five stars! We are delighted to hear your great comments regarding our easy application process and efficient service, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about ExoticDirect:

Easy Peasy

Not much of an experience as i didn't even have to do anything :)

Louise

ExoticDirect

6 years ago

Hi Marc, Thank you for taking the time to review us and for rating us with five stars! We are very pleased to hear your "Easy Peasy" comments and are happy to hear our processes are stress free and straight forward, thank you :) Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

Eastbourne

6 years ago

What Trusted Customer said about ExoticDirect:

Helpful, informative, professional

Louise

ExoticDirect

6 years ago

Hi Janet, Thank you for taking the time to review us and for rating us with five stars! We are delighted to hear your great comments regarding our helpful, informative & professional service, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Excellent

Very quick and helpful.

Nathan

ExoticDirect

6 years ago

Hello, Thank you so much for the 5* Review. We really appreciate the feedback. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about ExoticDirect:

Fair price

Really easy to use. An fair prices.

Nathan

ExoticDirect

6 years ago

Hello Stephanie, Thank you so much for rating us 5*'s. We Really Appreciate your comments. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Very knowledgable and nothing too much trouble excellent

Knowledgeable and helpful

Nathan

ExoticDirect

6 years ago

Hello, Thank you so much for rating us 5*'s. We really appreciate the lovely comments you have left for us! Kind regards, The Exotic Direct Team.

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