Order placed and accepted but not progressed. Called after 3 days to check, during opening hours when phone message gave me opening hours and said I couldn't leave a message. Tried later and got a...
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Laura
Equine Essentials Direct
9 years ago
We are very sorry about the delay and issues you received when ordering.
Many thanks
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Product reviews
Date of purchase: 05/19/2016
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Trusted Customer
Feefo Verified
9 years ago
Quick service. No hitches.
Product reviews
Date of purchase: 05/12/2016
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TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Equine Essentials Direct:
Delivery was 11 working days not 3-5 as it says on the website. My email asking about the delay was completely ignored - I would expect an explanation or an apology.
Laura
Equine Essentials Direct
9 years ago
Hi
I am very sorry about the delay you experienced with you order over the period that your order went in we moved into a new shop and it took far more resources than expected and some things suffered due to that.
Equine Essentials Direct is a specialist tack shop with both an e-commerce website and a land-based shop based in Buckinghamshire. The retailer sells horse and rider equipment, supplements, clothing, gifts, and accessories for dogs, cats and chickens.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Equine Essentials Direct is a specialist tack shop with both an e-commerce website and a land-based shop based in Buckinghamshire. The retailer sells horse and rider equipment, supplements, clothing, gifts, and accessories for dogs, cats and chickens.
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