Still not received 2 weeks after ordering, communication not answered
Laura
Equine Essentials Direct
9 years ago
Hi
I am very sorry you have not received an update on where your order is we have been moving into a new shop and a few things have suffered because of this.
Your order is due to be delivered with you today.
We are very sorry about the inconvenience.
Many thanks
Sales
Date of purchase: 05/27/2016
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Equine Essentials Direct:
Excellent service from order to check out through to delivery. When I phoned up to query delivery I was dealt with quickly and efficiently and Kelly knew exactly what I had ordered and what the...
Had a little hiccup with my order being out of stock and taking a little longer than expected but customer service was good and prices are excellent. Would use again.
Product reviews
Date of purchase: 05/24/2016
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Devon
9 years ago
What Trusted Customer said about Equine Essentials Direct:
I haven't received my order yet
Laura
Equine Essentials Direct
9 years ago
Hi
Your order is due to be delivered to you today. I am very sorry about the delay our move into our new shop took far more resources than expected and some things suffered due to that.
Equine Essentials Direct is a specialist tack shop with both an e-commerce website and a land-based shop based in Buckinghamshire. The retailer sells horse and rider equipment, supplements, clothing, gifts, and accessories for dogs, cats and chickens.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Equine Essentials Direct is a specialist tack shop with both an e-commerce website and a land-based shop based in Buckinghamshire. The retailer sells horse and rider equipment, supplements, clothing, gifts, and accessories for dogs, cats and chickens.