How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Equine Essentials Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/equine-essentials-direct | Feefo

TC

Trusted Customer

Feefo Verified

Heacham norfolk

9 years ago

What Trusted Customer said about Equine Essentials Direct:

Good stuff

spray nozzle could be marked more clearly. prompt delivery and what I wanted

Date of purchase: 10/12/2016

0

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Equine Essentials Direct:

Excellent service by Equine Essentials Direct

Great service!

Product reviews

Date of purchase: 10/03/2016

0

TC

Trusted Customer

Feefo Verified

Chalfont St Peter

9 years ago

What Trusted Customer said about Equine Essentials Direct:

Fast Service

I ordered a rug in the morning and by the afternoon it was ready for colleciton.

Product reviews

Date of purchase: 10/07/2016

0

TC

Trusted Customer

Feefo Verified

Barnstaple

9 years ago

What Trusted Customer said about Equine Essentials Direct:

Excellent service by Equine Essentials Direct

Great price with quick postage.

Product reviews

Date of purchase: 10/03/2016

0

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Equine Essentials Direct:

quick service and excellent goods

quick service

Product reviews

Date of purchase: 10/09/2016

0

Trusted Customer

Feefo Verified

9 years ago

Cheap reliable and great know horses products would defiantly come back to buy more products highly recommend.

Product reviews

Date of purchase: 10/01/2016

0

TC

Trusted Customer

Feefo Verified

Kirriemuir

9 years ago

What Trusted Customer said about Equine Essentials Direct:

Mediocre service

Initially good service but I was emailed saying the product I wanted was no longer available but I ended up recieveing what I had originally ordered. The delivery was also a lot longer than I...

Laura

Equine Essentials Direct

9 years ago

Hi

We are very sorry that the ordered item took longer to get to you and there was a bit of confusion around it. We did go out of stock of it but had the other colour as explained. However, not wanting to let you down we put an email out to a network of people that are in the industry who managed to help locate the exact one that you wanted. I fully appreciate a little longer than expected and do apologise for that. I hope the above goes a little way as to what was happening in the time that you were waiting.

Kind regards

Sales

Product reviews

Date of purchase: 10/07/2016

0

TC

Trusted Customer

Feefo Verified

Fife

9 years ago

What Trusted Customer said about Equine Essentials Direct:

Great product. Great delivery.

The boots arrived the following day. I lnew that they are great boots because I have had them before.

Product reviews

Date of purchase: 10/06/2016

0

TC

Trusted Customer

Feefo Verified

Guildford

9 years ago

What Trusted Customer said about Equine Essentials Direct:

Good product but sub-standard delivery time

The goods arrived, but 14 days after placing the order. No email communication regarding any delay - when you pay for postage, you expect a quicker delivery

Product reviews

Date of purchase: 09/30/2016

0

Trusted Customer

Feefo Verified

9 years ago

Excellent service

Products as described and delivered quickly

Product reviews

Date of purchase: 09/09/2016

0

Equine Essentials Direct Reviews

Horseware Fleece Lined ChapsMore reviews of this product (1)View product website

Equine Essentials Lightweight Turnout RugMore reviews of this product (7)View product websiteThe rug was well made and looked quite smart. I wanted a rug to just get me through a few weeks when the weather changes. It has a light cotton lining giving my horse just a little warmth. My...Read more

Ariat Heritage III ZipMore reviews of this product (2)View product websiteReally comfy boots and support my ankle's really well.

Equine Essentials Lightweight Turnout RugMore reviews of this product (7)View product websiteas above will shop there again and have already shopped before

Weatherbeeta Scrim CoolerMore reviews of this product (1)View product website

LeMieux Lambskin GP/Jumping Half Lined NumnahMore reviews of this product (1)View product website

Grubs Frostline 5.0 HiMore reviews of this product (5)View product websiteLight and warm and waterproof

Shires Equi Cool Down TowelMore reviews of this product (1)View product websiteFor use as expected based on product description

Horseware Amigo 3-in-1 Vamoose Fly RugMore reviews of this product (4)View product websiteExcellent fit and did the job

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?