The rugs arrived reasonably on time. They were a good fit for our two horses. the straps and buckles were strong and well positioned. I would certainly recommend your rugs to anyone. In fact we need...
I ordered 2 jackets, neither were in stock. I did receive a refund, however this is not the first time I have placed an order to find they do not physically have the stock despite showing 'in stock'...
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Product reviews
Laura
Equine Essentials Direct
9 years ago
Hi Sharon
We are very sorry about the stock levels we are working really hard to try and make sure that they are all accurate as quickly as we can - I know it's not an excuse but we are a small company and it's taking a while to get round to all of the products. We are very much working on this and we are as of the beginning of next year amalgamating our shop with our warehouse so it will make for a much more fluid transaction for our customers.
We are aware that there are a few issues and are addressing them as quickly as possible as do not want to upset our customers in such a way and wherever possible try to offer alternative remedies when we can.
Again very sorry for your experience.
Kind regards
Sales Team
Date of purchase: 11/04/2016
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Trusted Customer
Feefo Verified
Hove,
9 years ago
What Trusted Customer said about Equine Essentials Direct:
Equine Essentials Direct is a specialist tack shop with both an e-commerce website and a land-based shop based in Buckinghamshire. The retailer sells horse and rider equipment, supplements, clothing, gifts, and accessories for dogs, cats and chickens.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Equine Essentials Direct is a specialist tack shop with both an e-commerce website and a land-based shop based in Buckinghamshire. The retailer sells horse and rider equipment, supplements, clothing, gifts, and accessories for dogs, cats and chickens.
We are aware that there are a few issues and are addressing them as quickly as possible as do not want to upset our customers in such a way and wherever possible try to offer alternative remedies when we can.