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Equine Essentials Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/equine-essentials-direct | Feefo

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Equine Essentials Direct:

Excellent service by Equine Essentials Direct

Extremely helpful.

Product reviews

Date of purchase: 09/22/2016

0

TC

Trusted Customer

Feefo Verified

Witney, Oxfordshire

9 years ago

What Trusted Customer said about Equine Essentials Direct:

Awful!!!!

Took my money and didn't even send out the package ! One week later I called to enquire and opps we don't have them in stock! Not acceptable for a product that is needed immediately, very bad service.

Date of purchase: 09/20/2016

0

Trusted Customer

Feefo Verified

9 years ago

Very satisfied easy to order on line, hopefully haynets last

All good thank you , delivery was long but otherwise happy. Awaiting another delivery so will see how long that takes.

Date of purchase: 09/19/2016

0

Trusted Customer

Feefo Verified

9 years ago

thanks

Thank you

Product reviews

Date of purchase: 09/14/2016

0

Trusted Customer

Feefo Verified

9 years ago

Excellent service by Equine Essentials Direct

Items are a good price, good quality and a speedy delivery.

Product reviews

Date of purchase: 09/09/2016

0

TC

Trusted Customer

Feefo Verified

Norfolk

9 years ago

What Trusted Customer said about Equine Essentials Direct:

Disappointed that the Hatchwells Eye Balm was still advertised on your Web site when I initially ordered and had to chase up the order 5 days later , but you did send the Nose and Eye lotion free...

Laura

Equine Essentials Direct

9 years ago

Hi

I am very sorry they were out of stock we have had a stock issue with these breeches and administrative issues with threm still being listed.

Looking at your feedback it's very unusual for us not to send a corresponding email so I just checked and an email was sent to you on 8th September at 12:41 apologising for the inconvenience and advising that a refund had been processed. It could be that it went into your junk email. I just wanted to let you know as wouldn't want you thinking that there had been no correspondence at all from us.

Many thanks and apologies for your inconvenience

Laura

Date of purchase: 09/07/2016

0

Trusted Customer

Feefo Verified

9 years ago

Very good service .

Good service.

Product reviews

Date of purchase: 08/30/2016

0

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