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Equine Essentials Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/equine-essentials-direct | Feefo

Trusted Customer

Feefo Verified

9 years ago

Excellent service by Equine Essentials Direct

Prompt delivery. Very pleased with the items I purchased.

Product reviews

Date of purchase: 11/03/2016

0

TC

Trusted Customer

Feefo Verified

Birmingham

9 years ago

What Trusted Customer said about Equine Essentials Direct:

Simple to order quick to deliver.

Easy straightforward ordering system with good price, Paypal payment nice and simple. Quick delivery with tracking and 1 hour time slot.

Product reviews

Date of purchase: 11/18/2016

0

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Equine Essentials Direct:

Excellent service by Equine Essentials Direct

good quick service and good quality rugs, Thank you

Product reviews

Date of purchase: 11/09/2016

0

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Equine Essentials Direct:

will use again

Great service fast delivery very good item

Product reviews

Date of purchase: 11/14/2016

0

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Equine Essentials Direct:

Warehouse being closed delayed my order although I did get it in time for m...

Warehouse being closed delayed my order although I did get it in time for my Grandson.in the end

Product reviews

Date of purchase: 11/06/2016

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Trusted Customer

Feefo Verified

9 years ago

Great product shame about the service

Ordered jacket online when realised that the price in the shop was different. Product was great , but customer service was not so good

Laura

Equine Essentials Direct

9 years ago

Sorry that you had a bad experience. We do lots of different promotions some are online only some are instore only - some are both. We do have a click and collect service and we publicise the fact that sometimes things may be cheaper online and would be available for collection instore if required.

I believe the particular jacket that you were talking about was held for you until you had had an opportunity to buy online at the reduced rate and the fact that we do various different promotions regularly was explained to you instore. A perfect example of the flip side to this was Black Friday where promotions were only carried out instore. Sorry you had a bad experience but I hope that you enjoy the jacket.

Product reviews

Date of purchase: 11/05/2016

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Trusted Customer

Feefo Verified

9 years ago

Very good

Great product, great price and very fast delivery- thank you

Product reviews

Date of purchase: 11/04/2016

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Trusted Customer

Feefo Verified

9 years ago

Great value boot. Very comfy.

Excellent, competative price, quick delivery.

Product reviews

Date of purchase: 11/11/2016

0

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Equine Essentials Direct:

Rug is just what we wanted

The whole process went smoothly and the rug is what we wanted.

Date of purchase: 11/11/2016

0

Trusted Customer

Feefo Verified

9 years ago

Excellent prompt service. Boots arrived quickly and were as described. Foun...

Excellent prompt service. Boots arrived quickly and were as described. Found other reviews helpful re fit.

Product reviews

Date of purchase: 11/11/2016

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