Thank you for taking the time to share your experience. We’re sorry to hear that you felt the communication you received came across as pushy or unwelcome — that’s certainly not the experience we aim to provide.
We appreciate the opportunity to clarify that when a customer chooses not to take the full amount they’re approved for, our system may generate an opportunity to offer the remaining available funds at a later time. This offer is not available to all customers and is only valid for a limited period. Our intention in reaching out is to ensure you're aware of your options while the offer is still valid, never to cause frustration or pressure.
Thank you again for your comments, and we wish you all the best moving forward.
