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easyfinancial Reviews

Rated
Excellent
Service
4.6
/5

5

4

3

2

1

1,772

394

49

41

93

2,349

ratings over the past year

Displaying all 68,066 reviews
JW
Jason White
Halifax
7 days ago
Date of purchase: 07/07/2025
What Jason White said about easyfinancial:
Unprofessional
The staff was not very friendly and not very professional.
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Goeasy Customer Service
easyfinancial
6 days ago
Thank you for sharing your feedback with us. We sincerely apologize for your recent experience and are truly sorry to hear that our staff did not meet your expectations in terms of friendliness and professionalism. Providing excellent service is one of our top priorities, and we deeply regret falling short in this instance. Please know that your comments have been shared with our team, and we are taking immediate steps to address the issue and ensure it does not happen again. We value your feedback and appreciate the opportunity to improve. If you're open to it, we would love to discuss your experience further and see how we can make things right. Please feel free to contact us at 1-88-502- 3279
JW
Jason White
5 days ago
I have a loan with you and got approved for 15 000$ and only took 3000$ of it. During that process my agent was not very professional nor knowledgeable to what I wanted. For example I would explain what length of the loan I wanted and how much I was willing to pay every week and they would come back with nothing close what I told them. Then once we finally got done what I wanted and money was in my account things were good. Then after that was done I recieved emails for 2 or 3 weeks offering me more money out of the 15000$ that I was approved for. I didn't answer them didn't need it at that time, so after 3 weeks gone by I recieved a call saying I was pre approved for 11000$ and ask do I want it, so I answered no I don't need that much can I get just 1000 or 2000$? He responded no either take the 11000$ or nothing so I was confused but said no I don't want that much. I didn't understand how I can be approved for 11000$ but not 1000$ so I mentioned that and he said take it or leave it so I didn't argue and said leave it. My credit number is 710 so not sure why I wasn't approved for another 1000$. So know I just want to pay my loan off and probably never get another loan from easy financial again. I'll just go to bank next time.
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Goeasy Customer Service
easyfinancial
4 hours ago
Thank you for reaching out and sharing your experience with us. I sincerely apologize for any inconvenience or frustration you encountered during your interactions with our team. Regarding the subsequent offers for additional funds, I apologize for any confusion this may have caused. Our intention was to ensure that you were aware of the full amount available to you. However, I understand that the process of offering the additional $11,000 instead of the smaller amounts you requested was not aligned with your needs, and I apologize for that oversight. I appreciate your feedback about your experience, and I assure you that it will be reviewed to improve our services and communication moving forward. We value your business and would like to assist you in any way possible. Should you have any further questions or need assistance with your current loan, please feel free to reach out directly . We are here to help. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
JW
Jason White
4 hours ago
They got InTouch with me and my problems were solved. I have to give them points for calling me to hear what my issues were and asked what they can do to solve them issues. Which I did and they did resolve them so thanks.
Trusted Customer
4 hours ago
Date of purchase: 07/14/2025
Helpful
Very pleasant kind understanding and patient
Trusted Customer
8 hours ago
Date of purchase: 07/14/2025
Good company....
Loan Very fast to approved...
Trusted Customer
9 hours ago
Date of purchase: 07/14/2025
Costly
Rates are too high
Trusted Customer
21 hours ago
Date of purchase: 07/11/2025
Excellent representative very good employee
Trusted Customer
23 hours ago
Date of purchase: 07/12/2025
I will be recommending this to my friends
Staff were very helpful and knowledgeable.
Trusted Customer
1 day ago
Date of purchase: 07/13/2025
Easy to get it done
Smith and fast
PA
Pauline A
Ottawa
1 day ago
Date of purchase: 07/13/2025
What Pauline A said about easyfinancial:
Very positive experience
Very good experience. It took a bit longer than advertised to get approved but the service was very professional and much appreciated. Both Hema and Andrii were very courteous. Thank you for a...

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Trusted Customer
2 days ago
Date of purchase: 07/12/2025
Would recommend and use them again
I dealt with Tara, she was very helpful and understanding while I was in the process of applying. I had a loan and was able to up the amount also getting a lower interest rate.
Trusted Customer
2 days ago
Date of purchase: 07/12/2025
It was good
About easyfinancial
easyfinancial is the smart alternative to payday loans. Fast, convenient access to cash when others won't approve.
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33 City Centre Drive, Suite 510, Mississauga, Ontario, L5B 2N5, Canada
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About easyfinancial
easyfinancial is the smart alternative to payday loans. Fast, convenient access to cash when others won't approve.