I paid for next day delivery and did not receive my product the next day. I did receive a text stating when it would arrive, however my 2 emails to the sales team requesting a refund on the next day...
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Easy Animal
Easy Animal
11 years ago
Many thanks for the feedback. I have investigated this for you and can see that it was sent out on a next day service but it looks like the courier has mis-routed the parcel unfortunately. We apologise for the delay in getting this item to you.
kind regards,
Tim
EasyAnimal is one of the UK's leading online pet stores selling many dog and cat products that you just cannot find in your average pet shop. We offer free delivery to most UK mainland destinations and a next day option for a small surcharge.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
EasyAnimal is one of the UK's leading online pet stores selling many dog and cat products that you just cannot find in your average pet shop. We offer free delivery to most UK mainland destinations and a next day option for a small surcharge.