The guy I spoke to when I phoned wasn't very helpful or knowledgeable about the solvit booster seat, was dismissive when I asked if there were any discount codes and rudely told me to order on line
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Norman Berrill
5 years ago
Date of purchase: 01/27/2020
What Norman Berrill said about Easy Animal:
It was easy to use the site and the product arrived promptly
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Ann Hagger
5 years ago
Date of purchase: 01/12/2020
What Ann Hagger said about Easy Animal:
I made two separate orders within a week and paid £3 extra for next day delivery for both orders ,neither of these deliveries arrived the next day.contacted this company by email but no response. I...
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Tim
Easy Animal
5 years ago
Hello we have checked both orders and they were sent out promptly and they were delivered within the time-frame stated on our site. We ask customers to check our delivery section before ordering as a next day order placed on a Friday will not actually be with you until the Monday. Monday to Thursday before 2pm will be delivered on the next working day.
Many thanks
Very poor.
Bad quality product. Very unsafe. They rejected my request to return the item, after I deemed it to be faulty.
Tim
Easy Animal
5 years ago
Many thanks for your review. It sounds like you hadn't secured this product correctly as the seat has excellent reviews and is a popular product.. I have checked the history you were asked to contact the free PetSafe helpline as they would have addressed your concerns for you as they handle all after-sales issues on Solvit lines. This number was emailed to you so that you could make contact with them directly.
EasyAnimal is one of the UK's leading online pet stores selling many dog and cat products that you just cannot find in your average pet shop. We offer free delivery to most UK mainland destinations and a next day option for a small surcharge.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
EasyAnimal is one of the UK's leading online pet stores selling many dog and cat products that you just cannot find in your average pet shop. We offer free delivery to most UK mainland destinations and a next day option for a small surcharge.
