How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,844 reviews

Susanne Haselgrove

Feefo Verified

4 years ago

What Susanne Haselgrove said about Dobies:

Great service

Hermes lost this shipment. When i contacted Dobies for a replacement it came very swiftly

Ellis

Dobies

4 years ago

I am sorry that Hermes lost the parcel, this is extremely rare but I am glad that we were able to rectify the issue and I hope you are satsifed with the order. We hope to hear from you again soon.

Trusted Customer

Feefo Verified

4 years ago

All good , no problems

No problems good communication re products and delivery . Good quality products

Naomi

Dobies

4 years ago

Thank you for taking the time to leave your positive review. I am glad to see we have kept you up to date with the order process and everything was of a good quality. We do appreciate your valued feedback.

David Fletcher

Feefo Verified

Streetly

4 years ago

What David Fletcher said about Dobies:

Bostin ar Kid

Wonderful plants supplied in excellent condition

Naomi

Dobies

4 years ago

Thank you for your 5 star review. I am glad to hear you are pleased with the plants and they arrived in an excellent condition. Your feedback is appreciated.

Trusted Customer

Feefo Verified

4 years ago

Spring bulbs.

Great product. Efficient and timely delivery.

Naomi

Dobies

4 years ago

Thank you for your positive review. It is great to know you are happy with the prompt delivery and the products you have ordered. We do appreciate you taking the time to leave your valued feedback.

Trusted Customer

Feefo Verified

4 years ago

An easy to navigate website with an excellent selection of seeds and plants

As always I had no issues navigating the Dobies website to locate the seeds I required or place my order. The selection of seeds and plants is good and prices competitive. My order arrived fairly...

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you found our website easy to navigate and you were able to locate everything you wanted at a good price. We pride ourselves in ensuring that your order arrives as quickly as possible and in good condition. We are sorry to hear that you were disappointed with the packaging of one of your tomato seeds, we will pass on your comments and get this looked into. Kind Regards, Amy, Dobies Customer Care

Ann Hewitt

Feefo Verified

4 years ago

What Ann Hewitt said about Dobies:

Excellent thank you

Naomi

Dobies

4 years ago

Thank you for taking the time to leave your 5 star review. We do appreciate your comments and are happy to hear you are pleased with your order.

Alan walters

Feefo Verified

4 years ago

What Alan walters said about Dobies:

Good quaility at a good price

Good quality seeds with good delivery service at a good price good customer services helps with any problems used Dobies for years and will continue to do so

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you have been happy with the quality of seeds available to you. It is good to know that any problems have been dealt with effectively by our experienced Customer Service Team. We appreciate your comments. Kind Regards, Dobies

Annett Osborne

Feefo Verified

4 years ago

What Annett Osborne said about Dobies:

Excellent company to purchase from

They were very helpful and sent me the missing tuber included in another free pack. Always buy from Dobies, excellent plants and service. Well done everyone

Amy

Dobies

4 years ago

Thank you for your review. We are sorry to hear that one of your tubers was missing but we are pleased to hear our experienced Customer Service Team were able to resolve this for you. We appreciate your comments. Kind Regards, Dobies

derek foster

Feefo Verified

4 years ago

What derek foster said about Dobies:

Excellent service goods arrived in excellent condition

Product arrived in excellent condition I’ve always found Dobies to be exceptionally reliable and deliver good healthy products I will buy fresh them again

Amy

Dobies

4 years ago

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Dobies

Rosemary Havard

Feefo Verified

Hereford

4 years ago

What Rosemary Havard said about Dobies:

They were good in part. They advised me by email that my seed order had been despatched. When it didn't arrive I contacted them and they sent out a replacement. When it arrived via Royal Mail I...

Amy

Dobies

4 years ago

Thank you for your review. I do apologise that you had issues with your order and that this was not resolved as expected. We appreciate your feedback and will pass on your comments. Apologies for the inconvenience caused. Kind Regards, Dobies

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo