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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,848 reviews

Trusted Customer

Feefo Verified

4 years ago

Underfill

Short fill in amount of seeds in packets -33 in each, average contents shown as 40 Each packet also contained bean seed in pieces. Upon notifying Dobies of the complaint was issued with 2 further...

Naomi

Dobies

4 years ago

Thank you for taking the time to leave your review. I am sorry to hear the packets were underfilled and there was some damage. I can see we have sent you 2 more packets and if there are any other problems please contact our customer service department again. We do appreciate you leaving your valued feedback. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

4 years ago

suprised that the replacement packs were also underfilled and contents damage after problem was brought to Dobies attention

Megan

Dobies

4 years ago

We are ever so sorry to hear this and can confirm we have arranged for further replacements to be sent out straight away, we apologise for any further inconvenience caused. Kindest regards, Meg- Dobies Customer Care.

Trusted Customer

4 years ago

Thank you but I do not require further replacements. Brought to your attention in order that the problem could be resolved by Dobies in respect of future orders

Naomi

Dobies

4 years ago

I am sorry if you do not wish to receive another replacement. I will contact you via direct email to resolve the query fully. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

4 years ago

Product ok, delivery late

I ordered garlics in December and received some of the order last week (February)

Megan

Dobies

4 years ago

Thank you for taking the time to share your review, we sincerely apologise for any inconvenience caused by the delivery delay sadly this was due to reasons beyond our control. We appreciate your feedback.

Wayne Tuffs

Feefo Verified

4 years ago

What Wayne Tuffs said about Dobies:

Fast delivery

Excellent quality lots of choices well packaged and fast delivery

Megan

Dobies

4 years ago

Thank you for your 5 Star Review. I am glad to hear you are happy with your order and our service. Your comments are appreciated and thank you for taking the time to let us know. Kindest regards, Meg- Suttons

Richard Maisey

Feefo Verified

4 years ago

What Richard Maisey said about Dobies:

Satisfied

Good quality delivered quickly.

Megan

Dobies

4 years ago

Thank you for your 5 star review, we are so pleased to hear you are happy with this item. We appreciate you taking the time to share your comments. Kindest regards, Meg- Dobies

Trusted Customer

Feefo Verified

4 years ago

Order came on time, good quality, planted in pots in cold frame.

Order came on time and yes I would buy from Dobies again.

Megan

Dobies

4 years ago

Many thanks for taking the time to share your wonderful review with us, we are so pleased to hear you are happy with the product and service received. We are over the moon to hear you would shop with us again and we look forward to hearing from you. Kindest regards, Meg- Dobies

Trusted Customer

Feefo Verified

4 years ago

Swift and efficient service. Seed arrived within 48 hours and Potatoes well within the 21 days stated! Thanks.

Naomi

Dobies

4 years ago

Thank you for your 5 star review. It is great to hear you are pleased with our service and your order arrived promptly. Your comments are appreciated and thank you for taking the time to get in touch. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

4 years ago

These arrived promptly and looking good.

Naomi

Dobies

4 years ago

Thank you for your positive review. It is good to know your Raspberries arrived promptly and were in good order. We do appreciate you taking the time to let us know. Kindest regards, Naomi, Dobies Customer Care.

denise white

Feefo Verified

4 years ago

What denise white said about Dobies:

excellent service and products.

very prompt delivery, I've sown all the dwarf sweet peas and had 100% germination and one packet of the rudbeckia Sahara which again have all germinated. I cant wait for summer for the gorgeous...

Naomi

Dobies

4 years ago

Thank you for your 5 star review. I am glad to hear you are happy with our service and your order was delivered in good time. It is good to know the seeds have all germinated. Your comments are appreciated. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

4 years ago

Everything I ordered came very quickly. Have used Dobies for many many years and have never experienced any problems. Would definitely recommend them.

Amy

Dobies

4 years ago

Thank you for your wonderful review! We pride ourselves in ensuring your order arrives in good condition and as quickly as possibly and we are pleased to hear that we have not let you down. Kind Regards, Amy, Dobies Customer Care

Pamela Fawden

Feefo Verified

4 years ago

What Pamela Fawden said about Dobies:

Excellent

Excellent service

Amy

Dobies

4 years ago

Thank you for your wonderful review. We are delighted that you were happy with all aspects of the service received. Kind Regards, Amy, Dobies Customer Care

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