Dobies Reviews

Thank you for your review. We are sorry to hear that your plants arrived in poor condition, sometimes plants can become slightly dehydrated whilst being transported but with a good watering should soon thrive. If this is not the case and you still have concerns with the plants received please do let us know and we can look to resolve this for you. Kind Regards, Amy, Suttons Customer Care

Thank you for your review. We are sorry to hear that some of the plug plants were smaller than expected. We hope that the majority of the collection were to a high standard and give you an impressive display. Kind Regards, Amy, Dobies Customer Care

Thank you for your review. We are sorry to hear that you plants were in the transit system longer than expected which meant that they were dead on arrival. This is not the condition we would expect our plants to be received and we can only apologise for any disappointment caused. We have emailed you direct in relation to this and to resolve this for you. Kind Regards, Amy, Dobies Customer Care

Thank you for your wonderful review! We appreciate your feedback. Kind Regards, Amy, Dobies Customer Care

Thank you for your review. We sincerely apologise that a couple of your orders have arrived in such poor condition, this is not the service we expect our customers to receive and we can only apologise for the disappointment caused. If you do ever have concerns with an order received you can always contact our Customer Service Team direct who will look to resolve any issues for you. Kind Regards, Amy, Dobies Customer Care

Thank you for your review. We are sorry to hear that your plants were of poor quality on arrival. We expect our customers to receive plants in great condition and we are sorry if on this occasion this is not the case. We have emailed you directly in relation to this and apologise for any disappointment caused. Kind Regards, Amy, Dobies Customer Care

Thank you for your great review! We are pleased to hear that everything order has been to your satisfaction and we appreciate your recommendation. Kind Regards, Amy, Dobies Customer Care

It is not every day that we receive feedback such as yours which provides us with constructive insight. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide and those that need improvement, and we will take your feedback onboard. We sincerely thank you for taking the time to share your thoughts with us.

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and your plants arrived safely. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and your plants arrived promptly and safely. It’s our pleasure to serve customers like you. We hope you’ll visit us again soon. Have a wonderful day!