I received the 72 plant but the busy Lizzies and petunias bad frost damage when I received them from royal mail so lost 4 of each before I planted them up, may need better insulation on the packaging
Emily Evans
Dobies
4 years ago
Thank you for taking a moment to share your experience with us. It is not every day that we receive feedback such as yours which provides us with constructive insight. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight, and we will take your feedback onboard. We sincerely thank you for taking the time to share your thoughts with us.
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Alun Thomas
Feefo Verified
4 years ago
What Alun Thomas said about Dobies:
Excellent service
Prompt delivery of seed order.
Emily Evans
Dobies
4 years ago
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and you are pleased with the service we offer for seeds.
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Trusted Customer
Feefo Verified
4 years ago
Great value for money,
Delivery on time, well package, but lot's of the plugs were damaged beyond any hope of growing.
No blame to Dobbies , badly transported, No watering.
Emily Evans
Dobies
4 years ago
Thank you for your feedback. We are happy to hear your order was received on time and you were happy with our packaging. We appreciate you taking the time to provide us with your feedback and truly appreciate your custom with us. We always want our customers to be happy with their order and the quality of the plants received. If you order was affected by transit, please get in touch with our customer care team who will be happy to discuss this with you and find a resolution.
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GeorgeG
Feefo Verified
Durham
4 years ago
What GeorgeG said about Dobies:
Could do better
The plants weren’t in very good condition when I received them,I was informed that they were on their way on Thursday they arrived on Monday dry and battered with some cells empty.I hope to save...
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Emily Evans
Dobies
4 years ago
Thank you for taking a moment to share your experience with us. We’re proud to deliver great value and quality to our customers and ensure to dispatch our plug plants at the best, optimal time to ensure they are received in a healthy condition ready for potting on. We apologise that your plants did not arrive in the condition we would expect and hope you‘ll give us chance to prove ourselves. Please contact our Customer Care team directly to discuss your experience further and they will be able to offer a resolution to you.
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Audrey Rose
Feefo Verified
4 years ago
What Audrey Rose said about Dobies:
Good way of getting plants in plug form
Great plug plants arrived now all planted up
Emily Evans
Dobies
4 years ago
Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to provide you with what you were looking for. We can’t thank you enough for the kind words.
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Clive Bravey
Feefo Verified
4 years ago
What Clive Bravey said about Dobies:
Very satisfied with a good service and product
A reputable company with top quality products. Highly recommended.
Emily Evans
Dobies
4 years ago
Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to provide you with what you were looking for. We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
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Trusted Customer
Feefo Verified
4 years ago
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Plug plants arrived in very poor condition
Supply Plug plants which are in better health these were unusable to pot on
Emily Evans
Dobies
4 years ago
Thank you for taking a moment to share your experience with us. We are so pleased to hear you found our collection to contain a good variety of plants. We’re proud to deliver great value and quality to our customers and ensure to dispatch our plug plants at the best, optimal time to ensure they are received in a healthy condition ready for potting on. We apologise that your plants did not arrive in the condition we would expect and hope you‘ll give us chance to prove ourselves. Please contact our Customer Care team directly to discuss your experience further and they will be able to offer a resolution to you.
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Sue
Feefo Verified
Leeds
4 years ago
What Sue said about Dobies:
Quality and quantity fantastic
I had ordered 70 fuchsia plugs and 40 petunia. I got the best deals ever pay £ and get double my order I am over joyed and will use Dobies every year I will write a review again with photos of my...
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Emily Evans
Dobies
4 years ago
Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to provide you with what you were looking for. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. We hope you’ll visit us again soon. Have a wonderful day!
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Karen Wilson
Feefo Verified
Woking
4 years ago
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What Karen Wilson said about Dobies:
Great plants - poor delivery
Ordering and plants are great but have been let down with delivery on more than one occasion. This time only half of the plants survived the delivery process.
Emily Evans
Dobies
4 years ago
Thank you for taking the time to leave us your feedback. We are sorry to hear that you plants did not arrive in optimal condition, and some were damaged from transit. This certainly does not align with our high standards of service. Please contact our customer services team directly so they can assist you with this and agree to a resolution for you.
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John Le Jeune
Feefo Verified
4 years ago
What John Le Jeune said about Dobies:
Advised of delivery time and plans arrived as expected
Emily Evans
Dobies
4 years ago
Thank you so much for your review, we are so happy to hear you had such a good experience with us and that we were able to provide you with what you were looking for. We indeed take pride in maintaining clear and detailed communication between us and our lovely customers during the ordering process. We’re so grateful that you took the time to share your feedback with us.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.